Create personalized MS Office or Open Office letters and documents from any Sugar module with one click. Define and create templates for any module and generate Office documents on any record and its related records. Great for mail merges and more!
#804 - error-message on activated module for SynoGenerateDoc
I've installed the module in a Sugar 7.2.2 instance. Did a Build en Repair for good measure. Next, I've activated the Contacts, Accounts and quote-module in the Admin-section for SynoGenerateDoc.
Now, when i select a Contact or Account record from the list view, i get an error message stating: Field Render Failed. Unable to render the main_dropdown field. Please contact technical support. I can close the error-message, the form loads fine. However, i cannot select the options under the Edit-button
It does work for Quotes. Apparently, there's a bug in dropdown-option for the button? I guess there' s a problem with non-legacy modules?
Kind regards,
Reinier
jmazal
7 years ago
Hello,
Do you add some templates for these modules too?
Best regards,
7 years ago
Hello,
Could you try to do a full refresh of your record page (with Ctrl+F5 by example) to clear some browser cache ?
Best regards,
7 years ago
I've added a simple template for testing. On module Accounts with 'relates' to Contacts. I've tried it with an .odt and a .docx
Kind regards,
Reinier
7 years ago
Did you try the full refresh of your browser on this page with cleaning of your browser cache ?
Best regards,
7 years ago
And that did the trick.
Thanks. Problem solved.
7 years ago
Great!