#804 - error-message on activated module for SynoGenerateDoc
I've installed the module in a Sugar 7.2.2 instance. Did a Build en Repair for good measure. Next, I've activated the Contacts, Accounts and quote-module in the Admin-section for SynoGenerateDoc.
Now, when i select a Contact or Account record from the list view, i get an error message stating: Field Render Failed. Unable to render the main_dropdown field. Please contact technical support. I can close the error-message, the form loads fine. However, i cannot select the options under the Edit-button
It does work for Quotes. Apparently, there's a bug in dropdown-option for the button? I guess there' s a problem with non-legacy modules?
Kind regards,
Reinier
7 years ago
Hello,
Do you add some templates for these modules too?
Best regards,
7 years ago
Hello,
Could you try to do a full refresh of your record page (with Ctrl+F5 by example) to clear some browser cache ?
Best regards,
7 years ago
I've added a simple template for testing. On module Accounts with 'relates' to Contacts. I've tried it with an .odt and a .docx
Kind regards,
Reinier
7 years ago
Did you try the full refresh of your browser on this page with cleaning of your browser cache ?
Best regards,
7 years ago
And that did the trick.
Thanks. Problem solved.
7 years ago
Great!