by SYSPRO Impact Software Inc.

Help customers align the front and back offices to optimize inventory, streamline supply chain and manufacturing operations, and drive additional revenue with SYSPRO's ERP and SugarCRM.

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Grow, Manage, and Streamline all Critical Business Areas

The joint SYSPRO ERP and SugarCRM offering delivers two-way sharing of information from both platforms. When sales teams have real-time access to ERP data through the CRM system, they can efficiently check product availability and process orders more efficiently. Furthermore, the integration provides sales and customer service teams with up-to-date inventory information from the ERP system. This allows them to provide accurate product availability and delivery timeframes to customers, preventing stockouts and over-promising.

Additionally, SugarCRM’s AI-infused platform can analyze transactional and catalog data from SYSPRO to determine what products a customer is most likely to buy, suggest items to be cross-sold or upsold and then turn the sale into a step-by-step action for the sales rep. This powerful capability can significantly drive additional revenue for companies.

With SYSPRO Enterprise Resource Planning (ERP) you gain full view of all business activities, including financial, warehouse and inventory management, across your supply chain and business operations. Specializing in the Manufacturing and Distribution sectors, SYSPRO ERP provides the solutions, processes and tools to assist you to manage your data and gain insights into your business. Our ability to innovate based on market needs and a focus on faster time-to-value, provides that last-mile functionality to promote the success of your business.

SYSPRO and SugarCRM have partnered with Codeless Platforms for the SYSPRO SugarCRM Integration.


ERP Business Software for Manufacturing and Distribution in the USA

Gain access to solutions, processes, and tools to assist in the management of data for key business insights and informed decision making.

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When an Item is created or updated in SYSPRO, the BPA Platform automatically creates or updates the Product Catalog in SugarCRM.

Integration Prerequisites

  • Default integration scope is to connect one SYSPRO company database to one Sugar instance. Integrating multiple SYSPRO companies and Sugar instances will require additional services.
  • Requires a SugarCRM user assigned to the integration.
  • Codeless BPA Platform should be run on dedicated hardware.

SYSPRO Requirements

  • Compatible with SYSPRO 7, SYSPRO 7.1, SYSPRO 8

SugarCRM Requirements

  • Compatible with Sell, Serve, and Enterprise 12.0+

BPA Platform Requirements

  • Versions: BPA Platform 2020 Update 1 or above, SYSPRO Connector v1.0
  • Supported Operating Systems: Microsoft Windows 2012 Server / R2, Microsoft Windows 2016, Server Microsoft Windows 2019, Server Microsoft Windows 2022 Server
  • Supported Hardware: Dual 2Ghz processor cores, 4 GB of available memory, 1.5 GB available disk space, 1280x1024 desktop monitor.

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