We're not just a SugarCRM Add-On marketplace, we're the discovery service for the full range of Sugar extensions, plug-ins, and integrations. Our goal is to achieve high adoption of your SugarCRM add-ons by SugarCRM customers so that our customers get more value out of their CX investment.
When selling thru SugarOutfitters, No exclusivity required and no cost to get started. If you have an Add-On or integration with Sugar, there is no risk and only rewards to selling on SugarOutfitters. So get started by submitting an Add-On today or contact us with any questions.
What We Do For You
- Provide a landing page for your solution with a streamlined shopping experience
- Constant optimization to drive better conversion rates and sales
- Provide a platform that includes documentation, support, user reviews, technical verifications, etc.
- Create cross promotion opportunities by having a single store to find the best Add-Ons
- Provide you a reseller distribution channel
- A built-in License Server to keep your customers paid up-to-date and know exactly what host URLs, Sugar versions, and Sugar products are being used by your customers
- Marketing including SEO, PPC, targeted remarketing, and more
- Blog reviews, e-mail marketing, and social media promotions of your Add-Ons
- Technical checks such as our upload scanner and a 33-point inspection of your Add-Ons
- Webhooks to automate your back-end processes
- SEO Optimization to make your Add-Ons stand out
- Handle all billing including charge-backs and our 100% Satisfaction Guarantee
- Handle subscription renewals including automated dunning to reduce your churn rate
- Abandoned cart recovery via multiple mechanisms
- Exit Intent technology to help ensure carts are saved
What Makes SugarOutfitters Unique?
- We provide customers a satisfaction guarantee
- You get maximum exposure via our strong web presence, email lists, and a vast affiliate network
- We provide you tools to run your Sugar Add-On business such as the License and Webhooks APIs
- You get access to a documentation area and a support portal dedicated to each Add-On
- Do you provide services as well? We help to build relationships that generate more services leads.
- We provide front-line sales and support via email and live chat
- We handle recovering user churn
And we do this with a personal touch that our customers have grown to love. We are very invested in both your success as well as your customers.
How Do I Start?
- Submit an Add-On then upload any associated files
- Under Payment Info agree to the SugarOutfitters ISV Partner Agreement
- Set the Add-On status to Active when you are ready
- Submit something that is unique and addresses real needs of Sugar customers and is functional. As long as it provides value to our members, we will most likely accept it.
What Selling Models Are Supported?
There are a number of complex selling models out there. As much as we want to support them all that's just asking for trouble. So to simplify, yet still provide flexibility, we offer:
- Pricing at Flat Rate or Per User
- Billed over a frequency of Once, Monthly, or Yearly
- Option to provide a 30 Day Trial where the first payment is processed automatically after 30 days
What Are The Terms?
- You must agree to SugarOutfitters ISV Partner Agreement
- You keep 70% of every sale
- To honor our quality guarantee there is a 30-day refund window for all Add-Ons sold.
- You must support your Add-On (via SugarOutfitters or your own means)
- At least one plan in your Add-On must have a price/fee
- You must maintain your awesome Add-On
- We do everything we can to promote you (see What We Do For You at the top of this page)
- We pay you every month on the 2nd Friday of the month (for all sales that clear the 30-day refund window)
We aren't asking for exclusive rights to sell your Add-on. You can still sell your Add-Ons anywhere else you want. We just know that SugarOutfitters will get you access to the largest number of SugarCRM users.
What Payment Options Are Available?
We partner with an industry-leading AP payments processor that supports a variety of payment methods including ACH and international wire transfer. Sellers can manage their payout information securely from a supplier portal. As you begin selling, we will work with you to get payments set up.
Some Helpful Posts for Sellers
- Our 33-Point Inspection Every Add-on Goes Through
- Using SugarOutfitters to Generate More Consulting Leads
- Your Add-on Will Never Sell
- Implement SugarCRM? Easily Earn More Revenue with Affiliate Links.
- 7 SugarOutfitters Goodies That You May Not Know About
- Advertising, SEO, and more
- New Tool for Add-on Sellers: Webhooks
- What a diversified ecosystem means to you, as an integration provider…
- Conversations Feature
- Pre-Sales Questions
- Documentation for Your Add-ons
- Manifest Scanner Now Checks For Missing Files
We are committed to helping you be successful on SugarOutfitters. So if you have any additional questions, feedback, or just want to say hello we'd love to hear from you.