Glances for Sugar Dashlet Gives 360-Degree View of Your Data Across Multiple Apps

Posted by on March 28, 2024
Brought to you by the team behind SugarChimp and Fanatically Zen, Glances is a patented, no-code integration platform that makes SugarCRM and all your apps work together. Today we’ll cover how to add Glances as a dashlet in Sugar, then recap what Glances is and how it helps your dream workflows become reality.

Mastering the Art of Delivering Difficult News

Posted by on August 16, 2023
Bad news is hard to convey to a customer. Whether you can’t fulfill an order or your team isn’t releasing a feature or product the customer was hoping for, disappointing customers can be a difficult task. Responding in a genuine way can go a long way to repair bonds, build trust, and strengthen customer relationships. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.

How to Reduce Screen-Switching and Access Tickets Directly from Teams

Posted by on March 21, 2023
In this blog post, we will explore how connecting SugarCRM with Microsoft Teams can reduce screen-switching and allow service agents to access tickets directly from Teams!

Email Marketing: The Value of Getting Permission

Posted by on March 7, 2023
Just as important as beautiful content is building and maintaining trust with those who grant us access to send to their inbox. Failing to honor that trust unravels the benefits of all our other marketing strategies. When marketing teams keep permissions at the core of their work, they find...

Sapiens.BI Overview for You!

Posted by on January 4, 2023
Quickly access over 100 different charts and reports using your data, watch now!