Mastering the Art of Delivering Difficult News
Bad news is hard to convey to a customer. Whether you can’t fulfill an order or your team isn’t releasing a feature or product the customer was hoping for, disappointing customers can be a difficult task. Responding in a genuine way can go a long way to repair bonds, build trust, and strengthen customer relationships. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
How to Reduce Screen-Switching and Access Tickets Directly from Teams
In this blog post, we will explore how connecting SugarCRM with Microsoft Teams can reduce screen-switching and allow service agents to access tickets directly from Teams!
Email Marketing: The Value of Getting Permission
Just as important as beautiful content is building and maintaining trust with those who grant us access to send to their inbox. Failing to honor that trust unravels the benefits of all our other marketing strategies. When marketing teams keep permissions at the core of their work, they find...
Sapiens.BI Overview for You!
Quickly access over 100 different charts and reports using your data, watch now!
TextExpander and SugarCRM
Introducing TextExpander for SugarCRM!
Add-On Spotlight
-
Dashlet Runtime Filter
Empower your business with the ability to utilize and change runtime filters for saved reports directly in the Saved Reports dashlet. This plugin from Exsitec enables you to add same report to sev...
-
SugarCRM Exchange / Office 365 Integration
Scalable, Enterprise-Class solution for integrating SugarCRM with Exchange / Office 365. Synchronize contacts, calendars and tasks. Set rules for auto-archiving of incoming/outgoing emails. Combine (o...
-
Outreach-Sugar Integration
FEATUREDThe need to manually copy data between Outreach and Sugar Sell is over! With the Outreach-Sugar Integration by BrainSell, you will be able to seamlessly sync data between Outreach and Sugar Sell. This...
- Show more addons