3 Ways Fanatically Zen Empowers Your Customer Support Team

Posted by on November 11, 2020
Customer support teams thrive when they’re empowered with the information they need and the authority to act on a customer’s issue. Fanatically Zen by Fanatical Labs seeks to connect Zendesk agents with SugarCRM users by sharing information across teams which allows them to act more effectively and reduce the burden on customers.

Easily Export Report PDFs and Email to Multiple SugarCRM Records

Posted by on October 29, 2020
Advanced Report Exporter is a SugarCRM solution that will export reports on scheduled time intervals. Currently in Sugar, you can only schedule and send one report at a time to a user. This add-on significantly improves that process, enabling you to export reports into PDFs and send via email to as many CRM users, accounts, and contacts as you choose!

Stay Informed with Latest Engagement Methods and Times for Your SugarCRM Contacts

Posted by on October 21, 2020
enable engage allows users to see when the target, lead, contact, or account last had communication. It can also drill down to each activity type and quickly create a list of customers or prospects that haven't had contact within a set timeframe.

Onboard and Train Employees with Access to Helpful Videos in SugarCRM

Posted by on October 12, 2020
QuickHelp is a video tutorial add-on for SugarCRM. It enables employees to watch videos for a wide range of reasons, such as helpful tutorials, instructional videos, or new employee welcome videos to better understand the SugarCRM system by themselves.

Access Helpful SugarCRM API Methods Right from Your Browser

Posted by on September 15, 2020
With the SugarCRM API Interface, get access to helpful SugarCRM APIs and detailed documentation served right in your browser using Swagger UI. Interact, try, share, and integrate easily without having to use Postman or IDE REST clients.

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