When I first released the alpha version of SecuritySuite over 10 years ago I could not imagine it being used by tens of thousands of businesses every single day. Today, SuiteCRM includes a basic version of SecuritySuite by default. Wow! I am forever grateful. This leads me to the big announcement. I have never posted a blog about SecuritySuite before, but I am so excited about these new capabilities and plans that I had to share them. These are not included in SuiteCRM by default. Please humor me for a few minutes and read on.

GDPR has been a hot topic for the past few months as it impacts just about every business and includes requirements that could add considerable effort in order to be in compliance. KIMANU put together a great solution to simplify that effort with a host of tools.

Today, Zendesk announced that the integration they developed with SugarCRM years ago will no longer be supported as of October 13th, 2017. Support for SugarCRM has stalled over the past year with the last supported Sugar version being 7.5. As part of sunsetting the old integration, Zendesk is recommending current users to switch over to the SugarOutfitters version.

As recently announced by MailChimp, all plans now include their marketing automation features for free. Even the Forever Free plans. What does this mean to you? Now you can build out your customer journey, with personalized automations, at no extra cost.

Quality and outstanding service is most important to us at SugarOutfitters and our great partners. One of the constant challenges for our development partners of SugarCRM add-ons is getting good feedback. In addition to that, it's near impossible to know why a customer stopped using an add-on. Attempts to get this information during and after trials has helped to a point, but still leaves lacking for more. Today we launch a new feedback system to capture this information on every quit trial and subscription.