Key Events at Your Fingertips with Timeline Viewer

Posted by on August 13, 2018
This is a really interesting solution to a common problem of things falling through the cracks. From a dashboard, list view, specific record, etc you can see every event that has happened with TimeLine Viewer. Need to drill down and only see specific events? The TimeLine Viewer includes the ability to filter these views to what is most useful for you. Have specific events that matter to your business? You can define those custom events using the Logic Builder tool so that they are registered and display in the viewer.

New SecuritySuite Features Including Multiple Assigned Users

Posted by on June 19, 2018
When I first released the alpha version of SecuritySuite over 10 years ago I could not imagine it being used by tens of thousands of businesses every single day. Today, SuiteCRM includes a basic version of SecuritySuite by default. Wow! I am forever grateful. This leads me to the big announcement. I have never posted a blog about SecuritySuite before, but I am so excited about these new capabilities and plans that I had to share them. These are not included in SuiteCRM by default. Please humor me for a few minutes and read on.

GDPR compliance simplified for SugarCRM

Posted by on June 6, 2018
GDPR has been a hot topic for the past few months as it impacts just about every business and includes requirements that could add considerable effort in order to be in compliance. KIMANU put together a great solution to simplify that effort with a host of tools.

Zendesk's Own SugarCRM Integration End-of-Life Announced

Posted by on July 13, 2017
Today, Zendesk announced that the integration they developed with SugarCRM years ago will no longer be supported as of October 13th, 2017. Support for SugarCRM has stalled over the past year with the last supported Sugar version being 7.5. As part of sunsetting the old integration, Zendesk is recommending current users to switch over to the SugarOutfitters version.

Free Marketing Automation for Everyone

Posted by on May 3, 2017
As recently announced by MailChimp, all plans now include their marketing automation features for free. Even the Forever Free plans. What does this mean to you? Now you can build out your customer journey, with personalized automations, at no extra cost.

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