The Value of Empathy in Customer Service
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
Access Helpful SugarCRM API Methods Right from Your Browser
With the SugarCRM API Interface, get access to helpful SugarCRM APIs and detailed documentation served right in your browser using Swagger UI. Interact, try, share, and integrate easily without having to use Postman or IDE REST clients.
3 ways to get product support for your SugarCRM add-ons
If you are new to SugarOutfitters or just need a quick reminder, below are several ways to get product support for your SugarCRM add-ons.
Mailchimp Adds Customer Journey Builder as New Automation Feature
Mailchimp recently added a brand new feature to its software called the Customer Journey builder. We'll share the top features below and why SugarCRM users should consider using Mailchimp when powered by SugarChimp — the bi-directional integration for Sugar and Mailchimp.
Create and Start Your Zoom Meetings Straight from SugarCRM
Combine the ease of Zoom communications with your CRM. This add-on helps users create Zoom meetings from SugarCRM and start new meetings with just one click.
Random Spotlight
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CRM Usage Assessment Program
Cleanse and purify! Let our business experts analyse the best ways to deal with your existing data and your CRM.
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EnableEvents
Create and manage all of your events & bookings right from within SugarCRM. Send out invites to your guests, speakers, and sponsors. Create landing pages for both accepting and declining invites. It's everything you need to run your event right from Sugar.
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Lead Scoring
Save time and sell more by focusing on the right leads. Prioritize your leads so that you can sell to the right people and the right time. Custom weight your leads based on what is important to your business.
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