Stay Informed with Latest Engagement Methods and Times for Your SugarCRM Contacts
enable engage allows users to see when the target, lead, contact, or account last had communication. It can also drill down to each activity type and quickly create a list of customers or prospects that haven't had contact within a set timeframe.
Product Update: Glances No-Code Integration Platform Adds New Features and Compatible Apps
The team at Fanatical Labs designed Glances to be simple and seamless for users. With that comes the responsibility to continuously improve the integration platform's powerful abilities, plus add to its growing collection of compatible workplace platforms and apps.
Onboard and Train Employees with Access to Helpful Videos in SugarCRM
QuickHelp is a video tutorial add-on for SugarCRM. It enables employees to watch videos for a wide range of reasons, such as helpful tutorials, instructional videos, or new employee welcome videos to better understand the SugarCRM system by themselves.
Why Every Business Needs a Customer Portal
The stage after customer satisfaction is customer delight which is not known to a lot of companies. They focus only on driving customers to take the action that fulfills their bottom lines and forget them after that. In today’s competitive world, working on customer satisfaction is the bare minimum. This is where a customer portal for SugarCRM comes into play.
The Value of Empathy in Customer Service
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
Random Spotlight
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E-Mail Signature Manager Module
People are constantly sending emails. Add this to your install to make that process faster by adding signature templates. This add-on allows administrators to streamline E-Mail signature management and to establish consistency in messages.
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IKO Predictive Lead Generation
The predictive lead generation solution is used by marketing and sales team who target the European markets. Named as a "secret sauce" by Oracle, Google, VMware, Tibco and other fast-growing sales teams.
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Sugar Stay In Touch
The Sugar Stay In Touch add-on is a complete SugarCRM solution for your company to create and maintain a healthy relationship with customers. Business is based on relationships and this add-on provides you with the necessary tools to stay in touch and make better connections with your audience.
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