After writing and refactoring lots of new code, at some point you have to say you’re finished and get it into some customers’ hands and on some live systems. This can be a scary process no matter how many unit tests you have passing or how much testing you do on your own servers. As we pushed through customer testing, here a few of the unexpected things that came up as we tested on other customer systems.

Speaking engagements, conferences, performances, training sessions, networking gatherings, and club outings all have one thing in common: They’re good for generating leads and making connections. With Eventbrite you remove all the friction of managing your headcount and selling tickets, allowing you to focus efforts on your event, generate leads and make connections. Getting those attendees into your CRM, however, can be a manual and annoying challenge unless you have the Eventbrite SugarCRM Connector from Highland Solutions.

If you have ever needed to move some fields around on the Target Lists module you may have done what you normally do for changing layouts and gone to Sugar's Studio tool. It makes sense as this is where you can add new fields, connect modules to other modules, and change your layouts. But when you go there you find that Target Lists is not in the module outline.

In today's world of Social Media and WhatsApp, generally we consider SMS to be outdated. But the actual facts are little different. Even today SMS is considered most direct, personal, serious and authentic means of instant communication. Integrating SMS into a CRM system can help to automate and personalise the entire CRM experience. Enjay SMS Pro Add-on for SugarCRM is exactly what you would dream of. Consider following Scenarios where SMS enhances the effectiveness of CRM.

Add-ons for SugarCRM have been around from almost Day 1 when they launched over ten years ago. Many companies created these add-ons as a direct result from existing client projects. They then promoted these solutions in the hope of generating more consulting leads. Ten years later this hasn’t changed much, apart from better overall quality add-ons. What has changed is how companies are now connecting more effectively with prospective clients. I chatted with Rolustech’s CTO, Shahrukh Riaz, about how the company has grown since joining in early 2013 and turned their add-on business into a better lead generation tool for them.