Blog

Customer feedback is an essential part of the business process. With user-generated content and personalized services becoming the latest trends, conducting surveys and knowing what your customers want becomes more crucial. And of course, it's not realistic to manually reach out to each customer and ask for feedback or improvements related to your products and/or services. With the SugarCRM Survey Rocket add-on, you can let the platform run your surveys!

Launching a customer portal for your SugarCRM system is the easiest way to make your work more efficient. Learn how a customer portal can help these 3 thriving industries to increase productivity and customer satisfaction.

Dashboards are an amazingly practical way to see all your KPIs in one spot. They allow you to make data-driven decisions, get insights into your team’s performance and sales pipeline, and monitor any other KPI that is important to your business.

Upsert® Lockout lets you set maintenance windows so that administrators can't make disruptive changes or run performance-draining processes during peak SugarCRM usage times.

Most who send email marketing campaigns are looking for the same results: high open rates, high click rates, and increased customer engagement. We spend hours crafting just the right subject lines and creating beautiful campaigns to capture the eye of the recipient. The truth is, though, that these pieces of the process aren’t valuable on their own. Learn what is.