We have always been about providing you the solutions you need to get the most benefit out of Sugar for you business. But until today, we did that only with off-the-shelf SugarCRM add-ons. Starting now, you can also find off-the-shelf service packages to give your business the kick start it needs. The first release of service packages come from Intelestream. They specialize in working with businesses at all stages of their CRM life cycle to pinpoint and solve their specific business needs.

We just rolled out a way for you to offer consulting service packages on SugarOutfitters. Whether you want to offer a stand alone package for general consulting or just want to add a service option to your add-on listing, there is now a way to do that.

I would be remiss if I didn’t start out by mentioning the Baremetrics blog post about creating amazing gifs. That was my first introduction into how to make feature videos and it includes some very helpful examples. I am going to piggyback off of their ideas and incorporate some of my own to show you how to make engaging, focused feature videos.

You may think you've optimized your business to be most effective, but have you evaluated how your SugarCRM document processes affect productivity? If not, you may want to. IDC estimates that employees spend almost half their workweek dealing with document challenges and issues. That translates into a lot of lost time and the potential to lag behind competitors or lose business. Here we will look at the typical steps you would take when working with a proposal. You may not realize it, but how long it takes you to get a proposal to a client can have a direct impact on success. In fact, Bidsketch research found that winning proposals took an average of 2.7 days to get out to a client versus 3.4 days for losing proposals. That is not a lot of wiggle room. Take a look at how integrating electronic document management into SugarCRM can be the difference between winning and losing clients.

As a vendor of a Business Process Management / Workflow product, we were keen to learn how customers of SugarCRM, or any CRM for that matter, were using workflow to automate their businesses at this year's SugarCon which SierraCRM was a sponsor of again. What we heard from the customer base was quite an eye opener.