Stay Informed with Latest Engagement Methods and Times for Your SugarCRM Contacts
enable engage allows users to see when the target, lead, contact, or account last had communication. It can also drill down to each activity type and quickly create a list of customers or prospects that haven't had contact within a set timeframe.
Product Update: Glances No-Code Integration Platform Adds New Features and Compatible Apps
The team at Fanatical Labs designed Glances to be simple and seamless for users. With that comes the responsibility to continuously improve the integration platform's powerful abilities, plus add to its growing collection of compatible workplace platforms and apps.
Onboard and Train Employees with Access to Helpful Videos in SugarCRM
QuickHelp is a video tutorial add-on for SugarCRM. It enables employees to watch videos for a wide range of reasons, such as helpful tutorials, instructional videos, or new employee welcome videos to better understand the SugarCRM system by themselves.
Why Every Business Needs a Customer Portal
The stage after customer satisfaction is customer delight which is not known to a lot of companies. They focus only on driving customers to take the action that fulfills their bottom lines and forget them after that. In today’s competitive world, working on customer satisfaction is the bare minimum. This is where a customer portal for SugarCRM comes into play.
The Value of Empathy in Customer Service
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
Random Spotlight
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Sugar Advanced Record Preview
Instantly know what related records are all about with improved relate fields! You no longer have to leave the screen you are viewing just to see information from a related record. Using the Sugar Advanced Record Preview add-on for SugarCRM, you can now see related record information with a single m...
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EVENTS Manager
With EVENTS manager you can quickly and easily create new events and send bulk email to your target lists
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Unique ID Generator
Unique ID Generator for SugarCRM is mainly used to generate a unique serial number for each record in a module. Using this functionality, you can manage your records more efficiently and provide a helpful identity for every single record. Start tracking your Quote, Opportunity, Leads, Cases, Account...
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