by Vedisoft

All In One CTI is a computer telephony integration between SugarCRM and most popular PBXs. Easy install. Stable work. 100% support

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#3633 - payment failed

Closed General Question created by vindacochea Verified Purchase 4 years ago

Hello, my trial subscription expired today but it gives me an error message when processing the payment, I am without service and I need urgent activation of it, the data of my credit card is correct.

  1. Vedisoft member avatar

    Vedisoft Provider

    4 years ago

    Hi, I requested assistance from Sugar Outfitters. For a while please use a trial key that I sent to your email - vindacochea@gmail.com

  2. Vedisoft member avatar

    Vedisoft Provider

    4 years ago

    Please clarify: - Did you purchase only "Panasonic" plan ? - Did this payment failed?

    • vindacochea member avatar

      vindacochea Verified Purchase

      4 years ago

      yes. my purchase was panasonic and the payment appears as failed

  3. jason member avatar

    jason Verified Purchase

    4 years ago

    Hello,

    It looks like the charge was able to come through and your trial was able to convert. Can you try validating the key once more? It should work fine from here on.

    Thanks! Jason Eggers SugarOutfitters

    • vindacochea member avatar

      vindacochea Verified Purchase

      4 years ago

      it works well, thanks

    • jason member avatar

      jason Verified Purchase

      4 years ago

      Great! Thanks for confirming. I will close this case out for now then. Cheers!

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