by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#2478 - Installation has crashed the system

Closed Installation created by sbrock Verified Purchase 5 years ago

Uploaded SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.7_20160817.zip into module loaded and installed install failed with error 500 Most sugar functions now do the same apache log shows: PHP Fatal error: Class 'SugarACLSynoliaDTAdminOnlyUserField' not found in /var/www/html/sugarcrm/data/SugarACL.php

  1. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello,

    We managed to reproduce the bug you mention. We are currently working on fixing it. We expect to release an updated version very soon.

    Thank you for your assistance.

    Kind regards, Synolia Support

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Hi,

      The new version of our add-on is available under the download tab with the name SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.7_20160916.zip

      Best regards, Synolia Support

  2. pbaillargeon member avatar

    pbaillargeon

    5 years ago

    I'm getting the same error when trying to install the 'SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.7_20161024' package.

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Hello,

      Can you tell us the version and edition of your Sugar and are you hosted On-Demand or On-Site.

      Kind regards, Synolia Support

  3. pbaillargeon member avatar

    pbaillargeon

    5 years ago

    I am an On-Site hosted and currently on Enterprise, Version 7.7.0.0 (Build 336)

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Hello,

      We managed to reproduce the issue you are encountering. It seems to be linked to the way Sugar installs the module. We will let you know as soon as we find and fix this issue.

      Kind regards, Synolia Support

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Hello,

      There is an update to the module available in your SugarOutfitters account. This update will fix the issue you are encountering at the installation of the module.

      Kind regards, Synolia Support

    • pbaillargeon member avatar

      pbaillargeon

      5 years ago

      Thank you, we will look into this and let you know if everything works out.

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