#1734 - Installing Dashboard Templates Module on Sugar v.7.6.x Ent breaks Process Author
We have a demo instance of Sugar 220.127.116.11 Enterprise on which we have installed the Dashboard Templates module. After installing the module, the design grid for Process Definitions is no longer available. After disabling the module in Module Loader, the design grid becomes available again.
Here are the steps for reproducing the issue:
Before installing the Dashboard Templates module, create a new Process definition and select the Save and Design button after entering a value into the Name field (required). At this point, Process Definitions can be designed, as normal.
Upload and install SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.6_20150727.zip to an instance of Sugar v.7.6.x Enterprise via Module Loader. Run Quick Repair and Rebuild twice after the module installation. Create a new Process Definition and select the Save and Design button after entering a value into the Name field (required). The controls remain visible; however, they can not be dragged to the design grid - which is now missing its gridlines.
After disabling the module in Module Loader, the ability to design Process Definitions is restored.
Can you also investigate the scenario of the Dashboard Templates module being deployed in Sugar prior to upgrading from v.7.5.x to v.7.6.x, please? My hunch is that Process Author may function normally if the module is installed prior to upgrading to v.7.6.x.
Thanks for any assistance that you can provide with this.
Bryan Bertrand Software Engineer DataSync Corporation Office: 605-370-5644 Cell: 605-400-2441 Email: firstname.lastname@example.org