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Display Namenorbertgroene
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Member SinceJune 13, 2014
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Last SeenOctober 27, 2016
norbertgroene does not have any add-ons for sale.
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Support October 27, 2016 @ 09:16 am
Hi,
thank you for your answers. I have forwarded the information to the customer, so they can decide how to proceed.
Best regards, Norbert Groene
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Support September 05, 2014 @ 12:19 pm
Seems to be problem with google chrome addon, it changes the mask on saving. Unfortunately I cannot add a screenshot or file here. Is there another way to provide you with the right mask ?
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Support September 05, 2014 @ 12:16 pm
Sorry, the mask was not copied correct, this is how it looks: +99[9[9]]9999[9[9[9[9[9[9]]]]]]
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Support September 02, 2014 @ 03:03 pm
But you should update the installation documentation on this website, I only find that one should do the quick repair, not this 3 different steps.
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Support September 02, 2014 @ 02:58 pm
Hi,
sorry, new result. After resetting browser cache it now works after executing the 3 repairs. I can now start testing.
Thanks for your help.
Best regards, Norbert
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Support September 02, 2014 @ 02:09 pm
Hi,
thanks for this hints. I've done the three Repairs in that order. Unfortunately there is no change in the behaviour. Here is a copy of the deps.ext.php in accounts where you can see the masks I've tried.
<?php // WARNING: The contents of this file are auto-generated.
//Merged from custom/Extension/modules/Accounts/Ext/Dependencies/SynoFieldMask_phone_office.php
$dependencies["Accounts"]["phone_office_synofieldmask"] = array ( 'hooks' => array ( 0 => 'edit', ), 'trigger' => 'true', 'triggerFields' => array ( 0 => 'phone_office', ), 'onload' => true, 'actions' => array ( 0 => array ( 'name' => 'SetSynoFieldMask', 'params' => array ( 'target' => 'phone_office', 'label' => 'phone_office_label', 'value' => array ( 'mask' => '+99[9[9]]9999[9[9[9]]]', 'greedy' => false, ), ), ), ), );
//Merged from custom/Extension/modules/Accounts/Ext/Dependencies/SynoFieldMask_phone_fax.php
$dependencies["Accounts"]["phone_fax_synofieldmask"] = array ( 'hooks' => array ( 0 => 'edit', ), 'trigger' => 'true', 'triggerFields' => array ( 0 => 'phone_fax', ), 'onload' => true, 'actions' => array ( 0 => array ( 'name' => 'SetSynoFieldMask', 'params' => array ( 'target' => 'phone_fax', 'label' => 'phone_fax_label', 'value' => array ( 'mask' => '+99[9[9]]9999[9[9[9]]]', 'greedy' => false, ), ), ), ), );
//Merged from custom/Extension/modules/Accounts/Ext/Dependencies/SynoFieldMask_phone_alternate.php
$dependencies["Accounts"]["phone_alternate_synofieldmask"] = array ( 'hooks' => array ( 0 => 'edit', ), 'trigger' => 'true', 'triggerFields' => array ( 0 => 'phone_alternate', ), 'onload' => true, 'actions' => array ( 0 => array ( 'name' => 'SetSynoFieldMask', 'params' => array ( 'target' => 'phone_alternate', 'label' => 'phone_alternate_label', 'value' => array ( 'mask' => '+99(9999)999999', 'greedy' => false, ), ), ), ), );
Best regards, Norbert
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Support July 14, 2014 @ 12:46 pm
When I look at the pricing, does this mean, I have to buy new for version 7.2.1 ?
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Support July 14, 2014 @ 12:40 pm
Hello, I've found something, is this what you mean with plan: The Make-it-easy-on-users Plan for SugarCRM 7.2.0 ?
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Support July 14, 2014 @ 12:32 pm
Hello, no, I speak about "SYNO_DASHBOARDTEMPLATES_20140605.zip", this is the only file I can see. Can you tell me, where I can find update files to any purchased producct ? I tried to find it, but I'm unable, so please explain. Sorry, I don't understand what you mean with "plan", what information do you need ?
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Support July 14, 2014 @ 07:10 am
Hi, unfortunately it is not working. But am I using the right file ? I've downloaded the file again from my purchase history, but it has the same date in the name and in the list it shows July, 11th as th date. I looked into the zip and found no file newer than June, 5th. I really doubt, that I'm using the updated version, so how do I get to it ?
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Support July 10, 2014 @ 01:15 pm
Hi, sorry to disagree, but in the compatibility section here it's saying it is ready for 7.2.1. Anyway, will it be ready to end of July ? I'm asking, because I've bought it for a installation that will go into production starting from August and we need it then.
Greetings, Norbert
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