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• Receiving error 0x80010135:PAth too long error when extracting zip files

  Support June 15th, 2017 @ 3:28 pm
  

  This was an old CASE that has since been resolved. The deployer would not install back then, the problem was that we switched from a Sugar Onsite server version to On Demand and you changed your pricing structure from a one time to an annual fee.

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• 7.8 & 7.9 compatibility

  Support June 6th, 2017 @ 2:07 pm
  

  Hello,

  Thanks for the quick reply.

  Is there an existing release that works with 7.8 and if so can you confirm your software version number?

  Thanks,

  Tom

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• 7.8 & 7.9 compatibility

  Support June 6th, 2017 @ 12:35 pm
  

  Hello Synolia Support,

  We just updated, subscribed, and were billed for an annual subscription to your software on April 13th, 2017. I am assuming we are covered under that agreement?

  Please confirm a timeline as to when I can expect a response and have the software update available to test in our Sugar On Demand sandbox instance.

  Thanks,

  Tom

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• Please confirm on Demand Installtion as zip file, folder, and template file produce error saying invaild Package

  Support March 21st, 2017 @ 11:58 am
  

  I successfully loaded the software zip file via the module loader last night into a test instance .

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• "Field Render Failed" -Unable to render the undefined field.

  Support March 7th, 2017 @ 3:38 pm
  

  Thank you for your response. Sugar Build is: About SugarCRM Enterprise, Version 7.7.2.1 (Build 23) How do I know what version your dashboard deployer module is?

  Can you furnish detailed instructions for the reinstall per your recommendation please?

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