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This was an old CASE that has since been resolved. The deployer would not install back then, the problem was that we switched from a Sugar Onsite server version to On Demand and you changed your pricing structure from a one time to an annual fee.
Thanks for the quick reply.
Is there an existing release that works with 7.8 and if so can you confirm your software version number?
Hello Synolia Support,
We just updated, subscribed, and were billed for an annual subscription to your software on April 13th, 2017. I am assuming we are covered under that agreement?
Please confirm a timeline as to when I can expect a response and have the software update available to test in our Sugar On Demand sandbox instance.
I successfully loaded the software zip file via the module loader last night into a test instance .
Thank you for your response. Sugar Build is: About SugarCRM Enterprise, Version 126.96.36.199 (Build 23)
How do I know what version your dashboard deployer module is?
Can you furnish detailed instructions for the reinstall per your recommendation please?
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