by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SugarCRM or SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#2296 - Not working in my instance

Closed Installation created by randrews Verified Purchase 4 years ago

Getting the following error .. for installation in SugarCRM V7

Scanning Package

Installation failed!

The package you are attempting to install does not conform to the policies established within the Sugar Open Cloud or by your system administrator.
Sugar Open Cloud customers must obtain a new package from the package provider that addresses the issues described below.
If you are running Sugar locally, you can relax your Module Loader restrictions to allow the package to be installed.

Package Scan Policy Guide

File Issues
Files/modules/Kanban/fonts/glyphicons-halflings-regular.woff2
Invalid file extension
Files/modules/Kanban/fonts/glyphicons-halflings-regular.eot
Invalid file extension
Files/modules/Kanban/fonts/glyphicons-halflings-regular.ttf
Invalid file extension
Files/modules/Kanban/fonts/glyphicons-halflings-regular.svg
Invalid file extension
Files/modules/Kanban/fonts/glyphicons-halflings-regular.woff
Invalid file extension
Files/modules/Kanban/Kanban.php
Invalid usage of a function array_filter()
Invalid usage of a function array_filter()
Invalid usage of a function array_filter()
Invalid usage of a function array_filter()

Back to Module Loader

  1. Vedisoft member avatar

    Vedisoft Provider

    4 years ago

    Hi,
    Could you please:
    1. send your SugarCRM version (all digits like 7.7.x)
    2. if it is possible then please give us admin access to your CRM

    as I see you use Sugar Open Cloud and not your own server., do not you?

    • randrews member avatar

      randrews Verified Purchase

      4 years ago

      yes ,.. we are cloud based

      Gersion 7.7.0.0 Build 336

      I would prefer to not provide you my access .. if possible to get it working remotely? with a screen share perhaps

      thanks

      Richard

  2. Vedisoft member avatar

    Vedisoft Provider

    4 years ago

    Richard, we will try exactly the same version as you have on Clouds. It will take some time. I guess, I will send you response on July 1 or July 4.

    • randrews member avatar

      randrews Verified Purchase

      4 years ago

      do you have an ability to do a web meeting with me now?

  3. Vedisoft member avatar

    Vedisoft Provider

    4 years ago

    Hi Richard,
    1. Please try updated version http://office.vedisoft.ru/__files/kanban-sugarcrm-7.7.zip
    2. We can set time for web meeting for tomorrow. What time do you want to call (UTC)

    • randrews member avatar

      randrews Verified Purchase

      4 years ago

      Hello .. it seemed to install .. but I can't see the module anywhere in the instance?

      10 am my time (Calgary, Alberta Canada) is 4pm your time .. can we do a skype call .. please send me a private email for contact

    • Vedisoft member avatar

      Vedisoft Provider

      4 years ago

      Hi
      10 am your time is 11 pm my time (I've got UTC+5)

      my email is a@vedisoft.ru
      my skype andrew.uymin

      I'll be online next 20-40 minutes. We can talk.

  4. randrews member avatar

    randrews Verified Purchase

    4 years ago

    Hello .. seems to have stopped working. Is there a repair sequence?

    • Vedisoft member avatar

      Vedisoft Provider

      4 years ago

      Hello
      need more info
      and it will be better if you send me screenshots by email with description.

    • randrews member avatar

      randrews Verified Purchase

      4 years ago

      it seems to be working again .. will follow up if more issues

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