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• Installation stops at 80%

  Support February 19th, 2019 @ 9:50 pm
  

  Hi Heidi,

  We do a repair rebuild everytime after we deploy.

  Ram

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• Installation stops at 80%

  Support February 11th, 2019 @ 10:43 pm
  

  Hello Heidi,

  Scheduling a reindex fixed the problem. The main reason I had to reinstall is that I was not able to see the plugin config options in the admin module after we do a deployment.
  We do deployments every month and every time I have to reinstall Sugarchimp and Zendesk plugin to make it visible in the admin module. But I can say that plugin is working in the background after deployment and is only a UI issue.

  Could you advise on how we could avoid reinstallation after each deployment?

  Thanks,
  Ram

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• Communication between mailchimp and sugarchimp

  Support October 12th, 2018 @ 6:53 pm
  

  Hello there,

  This email is in response to Case#1873: Communication between mailchimp and sugarchimp

  We haven't heard from you regarding the issue in a few days. To help jog your memory, here is the last comment on the ticket:

  ---

  Jon Sheppard, Oct 8, 13:57 COT

  Hello Ram,

  If you are setting up your nginx reverse proxy according to this guide: https://docs.nginx.com/nginx/admin-guide/web-server/reverse-proxy/

  Then we should be able to get information passed along correctly without any setting updates on our end. We just need to be sure data is passed along from the webhook to proxy server, to the internal crm server.

  We have a config option for outbound proxies as well. Let me know if you need more information on that.

  Thanks,

  Jon

  Let me know how I can help.

  Thanks,
  Jon
  Fanatical Labs Support

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• Communication between mailchimp and sugarchimp

  Support October 8th, 2018 @ 2:56 am
  

  Hi there,

  Thanks for your reply.
  Do you have any setting for nginx proxy?

  Thanks,
  Ram

  View Comment
  
  

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• SugarChimp

  • 7.8.2.2
• Fanatically Zen with Sugar and Zendesk

  • 7.9.4.0

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