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• Followed the typical setup example but Sarah and Will cannot view/edit their respective teams' leads

  Support January 13th, 2015 @ 4:48 am
  

  Hi Jason,

  In Sarah's access grid, everything's shown as 'Group', the Roles inside the access grid has 'Group Only' and the Security Groups has 'West Sales'.

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• Followed the typical setup example but Sarah and Will cannot view/edit their respective teams' leads

  Support January 13th, 2015 @ 4:40 am
  

  Hi Jason,

  I've already assigned the groups to the leads previously, and I ran the repairs as you instructed, but it doesn't seem to affect the outcome.

  And I tried removing the West Sales group from one of the leads belonging to one of Sarah's sales reps, and Sarah's list view has one fewer lead than before, so that part is working.

  Is there anything else I could try?

  Thanks,
  Paul

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• SecuritySuite - SugarCRM CE Teams

  • 6.5.23
• Premium Theme For SugarCRM CE

  • 6.5.23

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