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• New install issue

  Support March 28th, 2017 @ 12:43 pm
  

  Permissions were 755 on all of the folders the same as the last installation. There was no php error log. SuiteCRM log had quite a bit of stuff in it. There were duplicates from yesterday when I was trying it. Here are the select lines that seem to apply to this situation:

  Mon Mar 27 07:21:11 2017 [841622][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'quickcrm' and user_id = '1e0fd765-4eef-1c4d-8b25-58d87fdf6126': MySQL error 1146: Table '[sqlfilename_here].so_users' doesn't exist Mon Mar 27 07:21:43 2017 [844486][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] ERROR: rmdir_recursive(): argument cache/themes/Suite7/modules is not a file or a dir. Mon Mar 27 07:41:21 2017 [972163][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'quickcrm' and user_id = '1e0fd765-4eef-1c4d-8b25-58d87fdf6126': MySQL error 1146: Table '[sqlfilename_here].so_users' doesn't exist Mon Mar 27 07:49:50 2017 [1047287][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Unable to reset licensed users for quickcrm Query Failed: SELECT count() as the_count FROM so_users WHERE shortname = 'quickcrm': MySQL error 1146: Table '[sqlfilename_here].so_users' doesn't exist Mon Mar 27 07:49:50 2017 [1047287][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Query Failed: SELECT users.id, users.user_name, users.first_name, users.last_name FROM so_users INNER JOIN users ON so_users.user_id = users.id WHERE shortname = 'quickcrm': MySQL error 1146: Table '[sqlfilename_here].so_users' doesn't exist Mon Mar 27 07:50:06 2017 [2069][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Unable to reset licensed users for quickcrm Query Failed: SELECT count() as the_count FROM so_users WHERE shortname = 'quickcrm': MySQL error 1146: Table '[sqlfilename_here].so_users' doesn't exist Mon Mar 27 07:50:07 2017 [2069][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Unable to reset licensed users for quickcrm Query Failed: DELETE FROM so_users WHERE shortname = 'quickcrm': MySQL error 1146: Table '[sqlfilename_here].so_users' doesn't exist Mon Mar 27 07:50:07 2017 [2069][1e0fd765-4eef-1c4d-8b25-58d87fdf6126][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details.

  [sqlfilename_here] is a placeholder for this discussion. it is the name of the SQL database I have for this install.

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• New install issue

  Support March 27th, 2017 @ 7:15 pm
  

  Setting... memory_limit = 512M Exactly what the install requires.

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• New install issue

  Support March 27th, 2017 @ 6:14 pm
  

  It installed perfectly in the previous installation. What should the memory limit be in the php.ini?

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• New install issue

  Support March 27th, 2017 @ 3:23 pm
  

  The 82% hang is at: Including: cache/upgrades/temp/sINWm7/scripts/pre_install.php

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• New install issue

  Support March 27th, 2017 @ 3:22 pm
  

  Install hangs at 82% Here's the log: Installing action_view_map extension Installing administration extension Installing Language Packs Rebuilding Language...en_us Rebuilding Language...de_de Rebuilding Language...fr_FR Rebuilding Language...es_es Rebuilding Language...sp_ve Rebuilding Language...nl_nl Rebuilding ActionViewMap... Rebuilding ActionFileMap... Rebuilding ActionReMap... Rebuilding Administration... Rebuilding EntryPointRegistry... Rebuilding Extensions... Rebuilding FileAccessControlMap... Rebuilding Layoutdefs... Rebuilding GlobalLinks... Rebuilding LogicHooks... Rebuilding Menus... Rebuilding Include... Rebuilding ScheduledTasks... Rebuilding UserPage... Rebuilding Utils... Rebuilding Vardefs... Rebuilding JSGroupings... Rebuilding Actions... Installing Images Installing Bean : QCRM_Homepage

  IT STOPS AT QCRM_Homepage It seems to install but doesn't show up in the installed modules pane. It shows up in the Admin and validates the installation code but I'm unable to save the user over.

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