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• Error loading source Dashboards

  Support October 27th, 2016 @ 11:15 am
  

  Hi,

  Thanks for your answer.

  Before we defenitely try to refund the purchase, is there anything that I can provide to you in order to try to find the reason for this error?

  Regards,

  Fernando

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• Error loading source Dashboards

  Support October 26th, 2016 @ 11:35 pm
  

  Hi,

  I loaded the new file at a refreshed instance and the same error happened.

  I tried to uninstall from the older instance and my whole instance shut down, returning error 500.

  I'm very unconfortable with this add on.

  I expect you are able to provide a serious solution for this error.

  Fernando

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• Error loading source Dashboards

  Support October 25th, 2016 @ 2:43 pm
  

  Hi,

  I did new installation, runned till page redirect but didn't redirect after the 5 secs.

  Triyng to load a dashboard, shows the same error message.

  Wait for your feedback.

  Fernando

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• Error loading source Dashboards

  Support October 25th, 2016 @ 12:12 pm
  

  Hi,

  Thanks for your answer.

  Just to avoid some mistake, the procedure is:

  a. Unistall older version and install new one at module loader. or b. Just install new version at module loader.

  Thanks, Fernando

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• Error loading source Dashboards

  Support October 24th, 2016 @ 3:23 pm
  

  Hi,

  Please find below the comments of Sugar Support Team.

  ---

  Hello Fernando,

  Attached are the PHP Logs from Oct 22.

  I do see a few entries with errors regarding

  ********************Start******************** 2016-10-22 06:54:12.000 [2016-10-22T13:54:12+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Fatal error: Class 'SugarACLSynoliaDTAdminOnlyUserField' not found in /mnt/sugar/7.7.1.1/ent/data/SugarACL.php on line 103, referer: https://lftm.sugarondemand.com/ ********************End*********************

  Which I believe the 'SynoliaDT' relates to the Synolia Dashboard Template Deployer product.

  Full Oct 22 Log attached below:

  2016-10-23 06:07:36.000 [2016-10-23T13:07:36+00:00] [error] [host lftm.sugarondemand.com] [client 177.94.172.28] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 07:19:33.000 [2016-10-22T14:19:33+00:00] [error] [host lftm.sugarondemand.com] [client 189.92.118.46] PHP Warning: getimagesize(): Filename cannot be empty in /mnt/sugar/7.7.1.1/ent/include/SugarFields/Fields/Image/SugarFieldImage.php on line 92, referer: https://lftm.sugarondemand.com/index.php?module=Users&action=EditView&bwcFrame=1
  
  2016-10-22 07:18:26.000 [2016-10-22T14:18:26+00:00] [error] [host lftm.sugarondemand.com] [client 189.92.118.46] PHP Fatal error: Call to a member function getBeans() on a non-object in /mnt/sugar/7.7.1.1/ent/modules/pmse_Inbox/engine/PMSEEngineUtils.php on line 1469, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 07:00:21.000 [2016-10-22T14:00:21+00:00] [error] [host lftm.sugarondemand.com] [client 189.62.104.205] PHP Fatal error: Call to a member function getBeans() on a non-object in /mnt/sugar/7.7.1.1/ent/modules/pmse_Inbox/engine/PMSEEngineUtils.php on line 1469, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:56:46.000 [2016-10-22T13:56:46+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: include(/mnt/sugar/shadowed/lftm.sugarondemand.com/cache/modules/EmailAddresses/EmailAddressvardefs.php): failed to open stream: operation failed in /mnt/sugar/7.7.1.1/ent/metadata/email_addressesMetaData.php on line 92, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:56:46.000 [2016-10-22T13:56:46+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: include(): Failed opening 'cache/modules/EmailAddresses/EmailAddressvardefs.php' for inclusion (include_path='/mnt/sugar/7.7.1.1/ent:/mnt/sugar/7.7.1.1/ent/vendor:.:/usr/share/pear:/usr/share/php') in /mnt/sugar/7.7.1.1/ent/metadata/email_addressesMetaData.php on line 92, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:56:17.000 [2016-10-22T13:56:17+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: include(): Failed opening 'cache/modules/EmailAddresses/EmailAddressvardefs.php' for inclusion (include_path='/mnt/sugar/7.7.1.1/ent:/mnt/sugar/7.7.1.1/ent/vendor:.:/usr/share/pear:/usr/share/php') in /mnt/sugar/7.7.1.1/ent/metadata/email_addressesMetaData.php on line 92, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:56:17.000 [2016-10-22T13:56:17+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: include(/mnt/sugar/shadowed/lftm.sugarondemand.com/cache/modules/EmailAddresses/EmailAddressvardefs.php): failed to open stream: operation failed in /mnt/sugar/7.7.1.1/ent/metadata/email_addressesMetaData.php on line 92, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:55:38.000 [2016-10-22T13:55:38+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: include(/mnt/sugar/shadowed/lftm.sugarondemand.com/cache/modules/Emails/language/pt_BR.lang.php): failed to open stream: operation failed in /mnt/sugar/7.7.1.1/ent/include/SugarObjects/LanguageManager.php on line 97, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:55:38.000 [2016-10-22T13:55:38+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: include(): Failed opening 'cache/modules/Emails/language/pt_BR.lang.php' for inclusion (include_path='/mnt/sugar/7.7.1.1/ent:/mnt/sugar/7.7.1.1/ent/vendor:.:/usr/share/pear:/usr/share/php') in /mnt/sugar/7.7.1.1/ent/include/SugarObjects/LanguageManager.php on line 97, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:54:12.000 [2016-10-22T13:54:12+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Fatal error: Class 'SugarACLSynoliaDTAdminOnlyUserField' not found in /mnt/sugar/7.7.1.1/ent/data/SugarACL.php on line 103, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:54:12.000 [2016-10-22T13:54:12+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Fatal error: Class 'SugarACLSynoliaDTAdminOnlyUserField' not found in /mnt/sugar/7.7.1.1/ent/data/SugarACL.php on line 103, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 06:54:12.000 [2016-10-22T13:54:12+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Fatal error: Class 'SugarACLSynoliaDTAdminOnlyUserField' not found in /mnt/sugar/7.7.1.1/ent/data/SugarACL.php on line 103, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:10:54.000 [2016-10-22T11:10:54+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:10:54.000 [2016-10-22T11:10:54+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:10:54.000 [2016-10-22T11:10:54+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:10:45.000 [2016-10-22T11:10:45+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:01:52.000 [2016-10-22T11:01:52+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:01:46.000 [2016-10-22T11:01:46+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:01:39.000 [2016-10-22T11:01:39+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:01:02.000 [2016-10-22T11:01:02+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: trim() expects parameter 1 to be string, array given in /mnt/sugar/7.7.1.1/ent/include/SugarFields/Fields/Base/SugarFieldBase.php on line 626, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:01:02.000 [2016-10-22T11:01:02+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: Invalid argument supplied for foreach() in /mnt/sugar/7.7.1.1/ent/include/Expressions/Expression/Enum/SugarListWhereExpression.php on line 29, referer: https://lftm.sugarondemand.com/
  
  2016-10-22 04:01:01.000 [2016-10-22T11:01:01+00:00] [error] [host lftm.sugarondemand.com] [client 177.139.55.16] PHP Warning: trim() expects parameter 1 to be string, array given in /mnt/sugar/7.7.1.1/ent/include/SugarFields/Fields/Base/SugarFieldBase.php on line 626, referer: https://lftm.sugarondemand.com/
  
  2016-10-21 15:27:10.000 [2016-10-21T22:27:10+00:00] [error] [host lftm.sugarondemand.com] [client 201.6.221.64] PHP Warning: trim() expects parameter 1 to be string, array given in /mnt/sugar/7.7.1.1/ent/include/SugarFields/Fields/Base/SugarFieldBase.php on line 626, referer: https://lftm.sugarondemand.com/
  

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• Error loading source Dashboards

  Support October 24th, 2016 @ 12:28 pm
  

  Hi,

  Case openned. Waiting for their answer.

  Regards, Fernando.

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• Error loading source Dashboards

  Support October 24th, 2016 @ 12:13 pm
  

  Hi,

  I dont have acess to the server. It's running ONDEMAND at SugarCRM Server.

  How can I proceed?

  Best Regards, Fernando

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• Error loading source Dashboards

  Support October 24th, 2016 @ 11:40 am
  

  

  View Comment
  
  
• Error loading source Dashboards

  Support October 24th, 2016 @ 11:40 am
  

  Please find attached the screenshot.

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