by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#788 - Deploying a dashboard template

Closed General Question created by denisewheelton Verified Purchase 7 years ago

I have followed the instructions in the documentation, but having deployed a dashboard template it is not visible to the user i deployed it to.

Sugar version is 7.2.2

  1. synolia member avatar

    synolia Provider Affiliate

    7 years ago

    Hello,

    What do you mean by "is not visible to the user"? Do you follow the full documentation: http://static.synolia.com/sugarmodules/SynoDashboardTemplates/SYNOLIA_SugarCRM_SynoDashboardTemplates_EN_V1.2.pdf ?

    Best regards,

  2. denisewheelton member avatar

    denisewheelton Verified Purchase

    7 years ago

    I followed the full documentation but after deploying the dashboard to a specific user they cannot see the the dashboards

    • synolia member avatar

      synolia Provider Affiliate

      7 years ago

      Hello,

      Do you try to push the template to another user? That works fine for all of our SugarOutfitters customers by consequence I don't understand why that doesn't work for you. Do you have any javascript error or any message when you deploy the template to your user?

      Best regards

  3. denisewheelton member avatar

    denisewheelton Verified Purchase

    7 years ago

    no, no errors appear and by pushing do you mean deploying the template to another user? if so thats what i have been doing

    • synolia member avatar

      synolia Provider Affiliate

      7 years ago

      Hi,

      Yes, that is what I mean : 1. Create a template 2. Populate the template with a user customized template 3. Select users to deploy this template to these users

      Best regards,

  4. ryan.zemmer member avatar

    ryan.zemmer

    7 years ago

    I am having the same exact issue

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