#3096 - 7.8 compatibility and installation
Hey guys, Sugar is telling us that Syno dashboard isn't compatible with the new 7.8 Sugar instance. Is there a newer version I need to download to get that compatibility? If there is what is the link?
Hey guys, Sugar is telling us that Syno dashboard isn't compatible with the new 7.8 Sugar instance. Is there a newer version I need to download to get that compatibility? If there is what is the link?
5 years ago
Hello,
Starting with 2017 and Sugar 7.8.x a new plan has been deployed where the one time payment for the module has been replaced with a subscription. This will allow us a better maintenance, updated versions with Sugar version as well as adding new features. An email will been sent to you with a reduction coupon for the subscription to the new plan.
If you have any questions, i'll be happy to help.
Kind regards, Synolia Support
5 years ago
Synolia,
This doesn't answer the question. I am paying the subscription and I am unable to select users to deploy dashboards to, rendering the plugin unusable. The download itself says 7.2.2 to 7.7, the newest Sugar version is 7.8
If I am going to be paying within this new subscription plan, I would like updates to happen a little more quickly. When are we to expect one?
Thank you, Conor
5 years ago
Hi Conor,
Jumping in to help figure things out. The original purchase was a one-time purchase. Synolia has since launched a new subscription plan that includes regular upgrades. Within this new plan is the 7.8 version that you need. To start that subscription follow this link: https://www.sugaroutfitters.com/cart/add/780
Let me know if you have any questions.
Cheers, Jason Eggers SugarOutfitters
5 years ago
Hello,
Once subscribed to the new plan you will be able to download it from your Sugar Outfitters account in the "Purchases".
Kind regards, Synolia Support