#2441 - Error after loading Syno Dashboard plug-in
Wed Aug 24 20:21:36 2016 [564][1][FATAL] Error inserting into table: syno_dashboardtemplates: Query Failed: INSERT INTO syno_dashboardtemplates (id,name,date_entered,date_modified,modified_user_id,created_by,deleted,flag_data,assigned_user_id) VALUES ('5b7d5092-6a38-11e6-a9d4-027a430c0995','BEN Dashboard MGR','2016-08-24 20:21:36','2016-08-24 20:21:36','1','1',0,0,'1'): MySQL error 1146: Table 'db_ben.syno_dashboardtemplates' doesn't exist
5 years ago
you can reach me at 310-344-1811
5 years ago
I did a repair and rebuild and that did not work.
5 years ago
I'm running Sugar 7.7.1.1
5 years ago
We were able to work this out. Once the Quick Repair & Rebuild finished loading we just needed to click on the "Execute" button.
Cheers, Jason Eggers SugarOutfitters
5 years ago
I have another issue. Can you tell what is causing this error?
Wed Aug 24 21:21:00 2016 [20662][1][FATAL] Executing repair query: Query Failed: ALTER TABLE syno_dashboardtemplatefilters ADD CONSTRAINT PRIMARY KEY (id): MySQL error 1068: Multiple primary key defined
5 years ago
Hello Paul,
We are looking into this issue and it will be fixed soon. In the mean time, to fix this, please remove all the "ALTER TABLE [...] ADD CONSTRAINT [...]" queries when proposed and it should work properly.
Sorry for the inconvenince a new update should be released soon.
Kind regards, Synolia Support
5 years ago
Hi,
The new version of our add-on is available under the download tab with the name SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.7_20160916.zip
Best regards, Synolia Support