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• SugarChimp table - multiple records for the same contact

  Support April 12th, 2022 @ 8:03 am
  

  i think what might be happening is that while the schedular is running there are changes that add items to the sugarchimp table and so as soon as the script finishes there are still more to sync, and so it never finishes

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• SugarChimp table - multiple records for the same contact

  Support April 12th, 2022 @ 7:50 am
  

  Thanks. The health status page never quite gets completed ... there are always items pending to/from MC.

  The schedular is running every 10mins, and is running as expected. Also the /#SugarChimp/layout/adminbatches page is fine ... there's the occasional error but generally ok.

  One thing to note is that our target list has 84,117 Total Entries, and there's quite a lot of activity -- maybe 500 changes a day

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• smartlist_queue truncation

  Support April 12th, 2022 @ 7:44 am
  

  Ok, so enabling the schedular has removed most of the records. More have been added since the first run, but I assume they'll be removed as well.

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• 10 M records in Smartlist_queue table!

  Support June 5th, 2019 @ 11:57 pm
  

  Hi Heidi,

  Thanks for your answer. So are you saying that we cannot prevent the records to be created? Can we purge that table without compromising the sync with Mailchimp?

  Here is the setting we have:

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• 10 M records in Smartlist_queue table!

  Support June 4th, 2019 @ 5:32 am
  

  We have just sent you the requested screenshots (email from Alex)

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