The user case is that I have two different brands, A and B. Then I have sales rep 1 from brand A working an account, adding contacts and opportunities and then sales rep 2 from brand B gets a call from the same company. How is this person supposed to add the account to his or her list of customers while not loosing the old assignment?
User 1 should be assigned to the customer for brand A and B would like to assign the account to her for brand B. I guess I can assign the account to both security groups but that won't help me decide what contacts, opportunities and calls that's related to team A and team B respectively, right?
I suppose I could have two separate instances of Sugar all together but that will create a real hassle for both management and some sales reps working both Brands.