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• Sugar Details are not loading into Zendesk App

  Support March 23rd, 2017 @ 3:22 am
  

  No worries Chad. Let's talk tomorrow.

  View Comment
  
  
• Sugar Details are not loading into Zendesk App

  Support March 23rd, 2017 @ 3:01 am
  

  Thanks, Chad. I followed the steps, still the same.

  View Comment
  
  
• Sugar Customer Info in Zendesk

  Support July 11th, 2016 @ 2:31 am
  

  Hi Jason,

  I have tried setting up the integration and it is not working at all. Could you please provide the download URL for recent package?

  Also is it possible to setup 5-10 mins GTM to resolve the issue?

  Thanks, Deepika

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• Sugar Customer Info in Zendesk

  Support July 8th, 2016 @ 4:04 am
  

  Hi Jason,

  Yes test site can see the tickets in Sugar CRM.Do we need to uninstall the previous Zendesk 2.18 module to make this work . I am not being redirected to Zendesk to login after step 3.

  After entering your Zendesk subdomain, click the Zendesk Connect button to authenticate with Zendesk. You will be redirected to Zendesk to login and then redirected back to Sugar.
  

  Thanks, Deepika

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• Installation Guide

  Documentation July 4th, 2016 @ 10:20 pm
  

  Hi Chad,

  We are trying Fanatically Zen with our test instances, just wondering will the same license key can be used in production once testing is done.

  We were using Zendesk 2.18 plugin previously and I am not seeing any option to disable or uninstall that plugin into Module loader.

  Thanks, Deepika

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• RT DocuSign

  April 19th, 2017 @ 1:33 am
  
  Not happy with the support. I have created tickets 10 days back and no satisfactory response from RTDocusign team. View Add-on
  
  

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