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• Sugar Details are not loading into Zendesk App

  Support March 23, 2017 @ 03:22 am
  

  No worries Chad. Let's talk tomorrow.

  View Comment
  
  
• Sugar Details are not loading into Zendesk App

  Support March 23, 2017 @ 03:01 am
  

  Thanks, Chad. I followed the steps, still the same.

  View Comment
  
  
• Sugar Customer Info in Zendesk

  Support July 11, 2016 @ 02:31 am
  

  Hi Jason,

  I have tried setting up the integration and it is not working at all. Could you please provide the download URL for recent package?

  Also is it possible to setup 5-10 mins GTM to resolve the issue?

  Thanks, Deepika

  View Comment
  
  
• Sugar Customer Info in Zendesk

  Support July 08, 2016 @ 04:04 am
  

  Hi Jason,

  Yes test site can see the tickets in Sugar CRM.Do we need to uninstall the previous Zendesk 2.18 module to make this work . I am not being redirected to Zendesk to login after step 3.

  After entering your Zendesk subdomain, click the Zendesk Connect button to authenticate with Zendesk. You will be redirected to Zendesk to login and then redirected back to Sugar.
  

  Thanks, Deepika

  View Comment
  
  
• Installation Guide

  Documentation July 04, 2016 @ 10:20 pm
  

  Hi Chad,

  We are trying Fanatically Zen with our test instances, just wondering will the same license key can be used in production once testing is done.

  We were using Zendesk 2.18 plugin previously and I am not seeing any option to disable or uninstall that plugin into Module loader.

  Thanks, Deepika

  View Comment
  
  

• RT DocuSign

  April 19, 2017 @ 01:33 am
  
  Not happy with the support. I have created tickets 10 days back and no satisfactory response from RTDocusign team. View Add-on
  
  

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