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Support Cases | Author | Status | Type |
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#4618 The add on is not working correctly - When I search a zip code for example the information which comes up is not what is supposed to come | amyf | Open | Bug? |
#4601 Support for SuiteCRM v8! - Dear Sirs, Do you have any support for SuiteCRM v8 with Proximity search add-on? Best Regards, | it12 | Open | General Question |
#4585 Latest Proximity search for SuiteCRM 7.11.18! - Dear all, Can you please send me the link to the latest Proximity search for the SuiteCRM. Bes | it12 | Open | General Question |
#4574 configuration error with Proximity Search - Our mutual client owns the proximity search add on. They are getting the following error when atte | chinogba | Open | Installation |
#4543 Field Mapping - drag&drop seems possible but doesnt work - we try to adapt the configuration of the list view fields (FIeld Mapping) but we do not manage to d | stephanieschraml | Open | Bug? |
#4542 "Map" Button only shows grey and states "no Data" - although Accounts are in data results - Spatial proximity is used since years - but now - "map" viewer doesnt word 1. Accounts are listed i | stephanieschraml | Open | Bug? |
#4540 Can't update from version 2.5-SuiteCRM 7.11.18 - Hi Guys, Can you share us the way that we can update to newer 2.7 version on SuiteCRM 7.11.18? I | it12 | Open | Installation |
#4536 Is there an update for Sugar 11? - Sugar updated this weekend now the map doesn't work. Is there an update available? | amyf | Open | General Question |
#4441 SuiteCRM error! - Dear Sirs, We have this error appearing in our SuiteCRM installation? Can you please advise. Than | it12 | Open | General Question |
#4386 Multiple bugs with Sugar 10 - There are several issues related to Sugar's update to release 10. - when you first hit proximity se | hatfina@gmail.com | Open | Bug? |
#4343 Version for Sugar 10.0 - We're using Sugar 9.3 and seeing a bug with the version that is available for us to download. Can yo | astryker | Open | Bug? |
#4311 Trouble loading map in Sugar - Hello, I recently installed the proximity search plugin to our Sugar database, but I'm still not ab | astryker | Open | Bug? |
#4306 filter on search results - Is there a way to filter on what I'll call the legend? We have company types represented by the col | hatfina@gmail.com | Open | Feature |
#4305 Export list only pulls first page - When we select the select all checkbox and export, it only selects the first page. For example, we | hatfina@gmail.com | Open | Bug? |
#3989 Mobile App - Can you provide any additional documentation on how to set this add on up for Mobile view? | ddimick | Open | Feature |
#3988 When clicking map view all I see is a white screen - Last week I could see the information on the map view but this week it is just a white screen. Did | ddimick | Open | Bug? |
#3873 REQUEST_DENIED - Hello, after installing Proximity Search, I'm getting a google maps API error. I tried to setup ac | thdillinger | Open | Bug? |
#3759 'No record found' - Hi, I have just installed Proximity search and have followed the API installation instructions all | jamese | Open | Installation |
#3727 Lat & Long Stopped Working - The geocoding has stopped working. We have 10,000+ records and approximately 5,800 have not been ge | ewikander | Closed | Bug? |
#3702 Lat & Long info not updating - Our version has stopped updating longitude and latitude details for our accounts. We have around 2, | nathantower | Open | Bug? |
#3637 Please filled at least one Address, City, State, or Zip Code - When clicking the Proximity Search button on an Accounts/Leads/Contacts record we are getting the fo | ddimick | Closed | Bug? |
#3604 Proximity search on app - We purchased the proximity search and it working great on the web, but not on our Sugar CRM app...ho | amyf | Closed | General Question |
#3594 Proximity Search button not appearing on indexed module (Accounts) - So I installed the plugin, got everything working but the Proximity Search button is only appearing | rtroni | Closed | Installation |
#3366 Not updating geocode information - First issue I had was that the current instructions do not work with the current google api policy. | parsonsf | Closed | Bug? |
#3353 Radius Selection - Is there a way to customize the radius drop down? In our business we really need a 3 mile radius o | ddimick | Closed | General Question |
#3300 Loading Please Wait - I have installed the add-on and and when I click on the proximity search module and plug in and add | ddimick | Closed | General Question |
#3298 on demand service - The instructions for creating this on an ondemand installation are a bit confusing for a novice user | randrews | Closed | General Question |
#3152 Unable to get Scheduled Job to run successfully - I've installed and verified the Google API key is functional, however, each time that the Proximity | mhernandez | Closed | Installation |
#3091 Increase the amount of records that can be added to a target list or exported - We love the proximity search module. It's saved us huge amount of time. One enhancement that wou | nathantower | Closed | Feature |
#3036 Compatible with App? - Hi, I'm looking fora a solution that could show Accounts in a 'nearby' or search area in the UK. | keithhardy | Closed | General Question |
#2998 Request for Km's instead of Miles - Just wanted to put our hand up as a country who use Km's instead of miles. Would love the ability | nathantower | Closed | Feature |
#2986 Can't find "Proximity-Search-Mediator.php" - We've just downloaded the module and plan to install tonight. As we are an on-demand instance we | nathantower | Closed | Installation |
#2799 Longitude and Latitude In - Hi I am based in Zambia, Africa. We cannot rely on Address as a marker on most maps systems. We t | frahmed99 | Closed | Feature |
#2660 'You are here' is incorrec - Good Morning - In our situation, we are using only contacts module. I can put any address I want | jasonmpress | Closed | Bug? |
#2616 Proximity Search not working - We purchased the proximity search tool a while back and were trying to install but it was not workin | thammonds | Closed | Installation |
#2606 Error on search: REQUEST DENIED - When doing a Proximity Search we are getting an error REQUEST_DENIED: Browser API keys cannot have r | Jackal Software | Closed | Bug? |
#2591 Map from button on Contact Module not working - First, I'd just note that we've had a lot of success with your product since you released the new ve | jasonmpress | Closed | Bug? |
#2552 I can't figure out how to use proximity....I keep getting "no data" - Hello, I downloaded the trial but I can't figure out how to use it... The whole google API cod | bwiegers | Closed | Installation |
#2521 Possible to change columns - Hello I just setup this app in our On-Demand app. Its only finding a few addresses here and there, | sbsadmin | Closed | General Question |
#2494 Customize Filtering Based on Other Fields - Good Afternoon - I just installed your software into our instance of SugarCRM. However, the restr | jasonmpress | Closed | Feature |
#2485 Custom fields for address and statuses! - Dear Sirs, We have just installed your proximity search add-on and I have few question about it. | it12 | Closed | General Question |
#2482 Get strange error when I try and run a query - When I try and run a query on leads in a certain area, I get the following error: DataTables warn | ctsafos | Closed | Bug? |