#3727 - Lat & Long Stopped Working
The geocoding has stopped working. We have 10,000+ records and approximately 5,800 have not been geo-coded. The last successful run of the scheduled job was March 24, 2018. Your assistance is appreciated. Thank you.
5 years ago
Could you please download new plugin version and installed? We recently fixed PHP version related issue. Please contact us again if issue does not resolved after installed latest plugin version.
5 years ago
Thank you - this has helped. Two follow-up questions: 1) Can you please supply the Proximity-Search-Mediator.php file that we can put on one of our servers and configure? The file does not appear in the downloads on my account in Sugar Outfitters. 2) When using Proximity Search everything populates correctly in List View, however, when clicking Export to generate a CSV of the Accounts it only populates the Address. The Account Name and all other fields shown in list view appear in the header row, but there is not any data along with it. Thank you for your help.
5 years ago
There were some tech php version related issue. Please download new 2.5 version and let me know if you still same issue.
5 years ago
Thank you - the new plugin fixed the export issue. Can you please let me know where we can obtain the Proximity-Search-Mediator.php file that is referred to in the documentation? Thanks!
5 years ago
Proximity-Search-Mediator.php file does not required in new version - we removed that concept. Contact us if you have any other query.