It is related to Google API settings. You are missing some settings. Kindly share your convenient date and time to meet on Zoom or Google meet. Support team will help you to investigate API help. Make sure below API services are enable in your Google API project.
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Distance Matrix API
You need to add your billing information to Google API console to use Google Map API. Please follow the below reference URLs and let me know if you could not understand and resolve it. I will help to fix on Zoom meeting.
Thank you for sending us your queries. We are checking on the Sugar 10 version and will let you know the update as soon as possible. Due to COVID-19, our response might be a delay. I will try my best to update by next week,
You are using the latest plugin which is compatible with Sugar 9.*. I would like to schedule a Zoom call for quick help and investigate the issue. Could you please share your convenient time for the Zoom meeting? Please share details on email@example.com