by Offshore Evolution Pvt Ltd

Proximity searches are becoming more essential to businesses every day. Sales and marketing teams use them to organize field visits and campaigns. The real estate industry use them to offer better alternative locations to their customers. Hotel, travel and tourism businesses use them to offer various accommodation options and places to visit. How will you use it?

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#3594 - Proximity Search button not appearing on indexed module (Accounts)

Closed Installation created by rtroni 6 years ago

So I installed the plugin, got everything working but the Proximity Search button is only appearing on indexed module for Admin users?

I completely opened up all permissions in Role Manager ![Role Permissions.JPG](https://www.sugaroutfitters.com/assets/img/support/proximity-search-for-sugar/2a691b6fe39e32432624d973298ce3d4/Role%20Permissions.JPG "Role Permissions.JPG")

As you can see it's working fine within the Proximity Search Module. ![ProxSearch.JPG](https://www.sugaroutfitters.com/assets/img/support/proximity-search-for-sugar/2a691b6fe39e32432624d973298ce3d4/ProxSearch.JPG "ProxSearch.JPG")

But if I go to the indexed module (Accounts), look up an account, the button does not appear. ![Accounts.JPG](https://www.sugaroutfitters.com/assets/img/support/proximity-search-for-sugar/2a691b6fe39e32432624d973298ce3d4/Accounts.JPG "Accounts.JPG")

Your assistance would be greatly appreciated.

  1. dipeshpatel-primary-contact member avatar

    Sorry to replying you delay. Can you please send me version of CRM and Plugin?

    Thanks Dipesh

    • rtroni member avatar

      rtroni

      6 years ago

      Sugar version 7.11.1.0

      Proximity Search 2.2

  2. rtroni member avatar

    rtroni

    6 years ago

    Anything on this would be appreciated?

  3. dipeshpatel-primary-contact member avatar

    Sorry about issue - Is it possible to schedule a skype call and provide us temporary access for check? My Skype is offshoreevolution

  4. rtroni member avatar

    rtroni

    6 years ago

    I sent you a message on Skype. Problem with giving you temp access is the problem only happens to standard users not admins and if I make you a standard issue you won't be able to investigate the problem.

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