#2616 - Proximity Search not working
We purchased the proximity search tool a while back and were trying to install but it was not working. See below for my conversation with our Sugar consultant.
"Good morning. We have spent about 2 hours troubleshooting the Proximity Search but it is not working.
As I have mentioned before, these companies that sell things on Sugar Outfitters are not certified Sugar Partners. They say their product works with SugarCRM but it not true on all situations. ** I think the problem could be that your SugarCRM is hosted by your company and not by Sugar as most of the instances are.**
We are making one last effort to see if their documentation sheds any light on the error. If it does not, I do not think it is a good idea for us to spend any more of your money trying figure out how to make this work. We can work on fixing their code but then it might be better to just write a module for you from scratch so you do not have these types of issues in the future with any upgrade/updates of Sugar."
Can you help me get this tool installed?
-
"Very helpful. We can check for clients in the area and arrange for visits. A great investment as it lets us really maximize the money we spend on travel and exhibiting."
Read More Reviews
- Most Recent Love from Users
nathantower- nathantower
7 years ago
I would like to help and configure the module in your CRM. Could you please provide me your Skype or Gtalk ID? So we can help you quickly.
7 years ago
I can skype you in the morning if that works? I am not at the office now. How does 8AM CST work?
7 years ago
Yes - I will be online. My Skype "offshoreevolution". See you at 8 AM CST and 6:30 IST
7 years ago
Would you be free at 0800 CST tomorrow?
7 years ago
Yes - I will be available and mostly online in mobile Skype. Please give me your Skype ID.