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Display Nameit12
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Member SinceJune 9th, 2015
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Last SeenSeptember 16th, 2020
it12 does not have any add-ons for sale.
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Support September 11th, 2020 @ 10:32 am
Maybe I should explained what is the problem with strict rights more detailed...when we upload document using External tool there is a special group that has rights for that External tool account with allow on all rules on Accounts and Notes module. With Additive rules we can search through Accounts, with strict one we can't.
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Support September 11th, 2020 @ 10:20 am
One more update, it really did help, but messed up all other relationships in between our documents upload and users who can access them. Is it possible that we can turn on strict rules per group that we need?
Thank you.
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Support September 11th, 2020 @ 8:25 am
Thank you very much, that does it. Turning off additive right and enabling strict is just what I need in this case.
Best Regards,
Slaven.
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Support August 21st, 2020 @ 7:32 am
Sorry guys, I thought you might be supporting SuiteCRM as well. Just out of curiosity, do you support such features as I have described on SugarCRM?
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Support June 1st, 2020 @ 7:29 am
Hi Guys,
I have just cancelled the account. When will you be returning the money to the credit card account involved in this purchase?
Best Regards,
Slaven.
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Support May 29th, 2020 @ 3:00 pm
Hi Jason,
Thanks for getting back. Good to know that you guys are working on it. Can you please send me 3.1.18 version and guide on how can I revert cleanly to that version while this issue persists.
We are on 7.8.8 because of old themes that are missing. Not sure if I can freely update to 7.8.31 without breaking any custom code or similar.
Best Regards,
Slaven.
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Support December 4th, 2018 @ 1:57 pm
Hi Jason,
Tnx for getting back. I have sent an email with more explanation to you on eggsurplus.com. Perhaps it's best if you can take a look at yourself on what's going on.
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Support December 4th, 2018 @ 7:57 am
Hi Jason,
For instance, the roles that should be assigned are completely different from the one created under that particular Role and there are no other Roles that could modify rules. There's just one role showing different values when assigned to the user then the ones originally created under that Role.
I already have done all of that with QRR, RR, and repair roles..and no it's an issue with built-in Contacts module.
Looking forward to your reply.
Best Regards,
Slaven.
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Support February 12th, 2018 @ 8:10 pm
Txs again. It working fine now.
Best Regards,
Slaven.
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Support February 12th, 2018 @ 7:49 pm
Hi Jason,
That cleared most of the errors and now finally admin screen is back, Thank you very much. I still have one more error when I'm creating new custom module in Studio. When I click Save button under "Module Builder" for new package, this comes up:
"Parse error: syntax error, unexpected '$mod_strings' (T_VARIABLE) in /home/devcrmihhcrm/public_html/suitecrm/custom/modules/ModuleBuilder/Ext/Language/ru_ru.lang.ext.php on line 6"
Best Regards,
Slaven.
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Support February 12th, 2018 @ 6:23 pm
I wish I would, I can't access admin page at all, it's blank. Is there alternative way to install Security Suite for 7.8.13
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Support February 12th, 2018 @ 9:40 am
Hi Jason,
I have tried today to upgrade test instance from 7.8.8 to 7.8.13 LTS and have blank administration page. After turning on display error value on, this is the error I got "Fatal error: Call to undefined method SecurityGroup::get_current_plan() in /home/link_to_crm_domain/public_html/suitecrm/modules/Administration/index.php on line 62"
Can you please help out? Txs.
Best Regards,
Slaven.
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Support January 24th, 2018 @ 11:32 am
Thank Jason. That does it. Security groups panel was not set under Admin section to show in Documents module. BTW, you don't have to alter Document Revision records.
Best Regards,
Slaven.
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Support January 12th, 2018 @ 11:00 am
Hi Jason,
I wasn't able to sort out the problem. I have changed created by and modified by fields in database tables document_revisions and document respectively. Still can't see Roles per user in SuiteCRM theme R and SuiteCRM theme P is not working, none of the tabs we talked about are giving any information. So, I have to use SuiteCRM R theme instead.
Additionally, there is a video that I have created about the problem, I have send the video link to the email address that I have with subject "#3503 - Rights issue on Documents module plus!" without quotes of course.
Looking forward to your reply.
Best Regards,
Slaven.
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Support January 11th, 2018 @ 10:09 pm
Hi Jason,
I will see what I can do, the only thing that is left for me to do is to change who created document initially ( I will try to update it in database), because docs are already assigned to new user who is not a member of old group, but they are still visible to the member of old group.
As for Access and Advanced tabs, I cannot see any records, I cannot even edit user when I use new SuiteP theme, this is one of the reasons why I'm using old SuiteR theme. There you can see Layout options and Roles beneath those options when you click on user username from the search list. BTW, User profile tab is missing from my SuiteP theme.
Txs, for the update about document revisions, so the only code-less way is to delete complete doc and revisions and to create new one with SuiteCRM?
Best Regards,
Slaven.
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Support January 11th, 2018 @ 9:41 pm
Hi Jason,
It only happens to some documents (like 30 or so), and I think that I know why, the user who created document was a member of that other group as well as his own primary. The problem is when I removed the user from that group and assigned documents to a different user, documents are still visible even after Repair actions, but it should not be, right?. Do I have to update database manually and change who initially created documents or assigned to should do the trick?
As for the access rights, I only have Layout options where I can see the actual access rights under user view, but Roles are still empty beneath that list. In edit mode there are no access rights shown. Unfortunately it did not helped out with that list of repair actions you've sent.
About Document revisions, regardless of who creates and how many revisions for template documents are there you just cannot delete it. I know that old SugarCRM 5.20 could.
Best Regards,
Slaven.
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October 5th, 2016 @ 9:01 pm
It does what it says it does and more, you can map custom fields for your address and map field indicator around which all of your pins will be shown. You can choose custom fields for filtering your search and for creating list view as well. It works like charm with API key, if you have standard key it will only process 2500 records with Google, for more you have to enable billing or get premium package from Google. Great add-on, currently set to work with Contacts, Leads, Accounts. View Add-on
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