Proximity Search

by Offshore Evolution Pvt Ltd

Proximity searches are becoming more essential to businesses every day. Sales and marketing teams use them to organize field visits and campaigns. The real estate industry use them to offer better alternative locations to their customers. Hotel, travel and tourism businesses use them to offer various accommodation options and places to visit. How will you use it?

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#3759 - 'No record found'

Open Installation created by jamese 5 years ago

Hi, I have just installed Proximity search and have followed the API installation instructions all the way through - although I did need to remove the website restriction as it seemed to give me an error message on this, so currently the API is not restricted. When I go to search anything I simply see 'no record found'. I noted in the field mapping settings that the only address fields I could choose were either 'shipping' or 'billing' however on looking at our existing records, we seem to just be using 'primary address' fields - I am not sure if this is related, but thought it worth mentioning.

I am not receiving any other error messages.

Thanks.

  1. dipeshpatel-primary-contact member avatar

    Offshore Evolution Pvt Ltd

    5 years ago

    Thanks for getting our plugin. Please make sure your cron scheduler is working and updating Longitude and Latitude of records. I can help for setup plugin if you can send me your CRM access at support@offshoreevolution.com.

    Please do not post your credential in support ticket.

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

Rating

  • "Very happy with these maps. Does exactly what we need and if support is needed, they get right back to you and answer any questions. Our sales teams..." - amyf

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