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• Authentication error with Google

  Support April 2nd, 2014 @ 7:40 am
  

  Here are the steps I am trying:

  1. Log out of gmail and Google Apps and sugar.
  2. Clear all history and cookie in the Google Chrome browser.
  3. Log into Google Apps.
  4. Log into Sugar CRM.
  5. Test Connection in Gsync -> Bad auth.
  6. Visit DisplayUnlockCaptcha page -> enabled.
  7. Test Connection in Gsync again -> Bad auth.

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• Authentication error with Google

  Support April 2nd, 2014 @ 6:22 am
  

  I think you might be on to something. When I visit the page Visit http://www.google.com/accounts/DisplayUnlockCaptcha, it tells me that I should try signing in again, and when I do that, I get a popup from GSync saying that I should enter a CAPTCHA. Unfortunately, there does not appear to be a way to do that.

  When I try the process again, I am back to the original Bad Authentication error message.

  It is a good thing one has 30 days to get this set up.

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• Authentication error with Google

  Support April 2nd, 2014 @ 5:28 am
  

  What a fantastic idea to retry my credentials! I hadn't thought about that. Unfortunately, I got the same error.

  There was no message in my spam folder or inbox from Google about a bad sign on. I will also mention about this problem:

  1. It occurs for all users.

  2. There was no authentication problem before I turned on the scheduler and added the scheduler to cron. The popup window showed successful authentication in this case.

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• RT GSync: Google Calendar, Contacts, Drive Sync

  April 4th, 2014 @ 8:02 am
  
  Installed but could not connect to Gmail. Publisher was unable to troubleshoot. View Add-on
  
  

• RT GSync: Google Calendar, Contacts, Drive Sync

  • 6.5.10

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