The Value of Empathy in Customer Service
In a world of AI, self-service, and trying to be as efficient as possible with customer support, empathy is a skill that can often be overlooked. However, not using empathy in the moments that matter can make or break an experience with a customer.
Access Helpful SugarCRM API Methods Right from Your Browser
With the SugarCRM API Interface, get access to helpful SugarCRM APIs and detailed documentation served right in your browser using Swagger UI. Interact, try, share, and integrate easily without having to use Postman or IDE REST clients.
3 ways to get product support for your SugarCRM add-ons
If you are new to SugarOutfitters or just need a quick reminder, below are several ways to get product support for your SugarCRM add-ons.
Mailchimp Adds Customer Journey Builder as New Automation Feature
Mailchimp recently added a brand new feature to its software called the Customer Journey builder. We'll share the top features below and why SugarCRM users should consider using Mailchimp when powered by SugarChimp — the bi-directional integration for Sugar and Mailchimp.
Create and Start Your Zoom Meetings Straight from SugarCRM
Combine the ease of Zoom communications with your CRM. This add-on helps users create Zoom meetings from SugarCRM and start new meetings with just one click.
Add-On Spotlight
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Dynamic Target Lists
FEATUREDAutomatically remove bounced emails from your target lists to clean up your results and optimize your campaigns.
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Upsert® Trash Bin
FEATUREDOops! Did you mean to delete that? Restore deleted records and relationships without any developer intervention.
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Upsert® Migrator
FEATUREDA development framework that assists developers in generating database migrations for schema changes, data updates, and even promoting Sugar upgrades between environments.
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