by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Cancel at any time!
Free Trial

#3827 - GDPR Field mapping

Closed General Question created by ITS4U Verified Purchase 8 months ago

Hi team,

I turned on the GDPR fields for my sign-up form on Mailchimp but I'm not able to map these fields with the new Sugar 8 Data privacy Module.
How can I sync these informations with Sugar ?

I hope you can help me.
Thank you very much
Olivia Beck

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 months ago

    Hello Olivia,

    Unforunately for us, MailChimp does not provide api access to their GDPR fields. So we have no way of connecting those to SugarCRM. I recommend creating a MailChimp 'Group' that works the same as the GDPR field. This would then connect to a multi-select field in Sugar on the Contact/Lead record.

    If this functionality is not sufficient, can you schedule us a call so that you can walk me through the ideal customer workflow and how it would be used.

    We still do not have many clients using the Data Privacy module in Sugar for all opt out preferences, so I would appreciate any details on how it would work best. Can you schedule a call with me here:

    Schedule a Meeting

    Thanks,
    Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 months ago

    Hello Olivia,

    I'm going to go ahead and close this case out. If you need a call on the matter, I'm glad to talk more about the GDPR fields in MailChimp.

    Kind Regards,
    Jon

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.