ITS4U does not have any add-ons for sale.
Support May 14th, 2018 @ 7:31 am
Hello Jon,View Comment
Thank you for your feedback, I will download the version for Sugar 8.
Support March 20th, 2018 @ 7:47 am
Ahh the famous browser cache :) Works now, thank you!
Support March 14th, 2018 @ 2:11 pm
Dear Synolia Team,
I finally upgrade my SugarCRM to 7.9.3 and I tried to install again the plugin but I have an error during the installation. The installation is block at 66%.
I have this error during the installation : PHP Fatal error: Call to a member function get() on boolean in /[ROOT_SUGAR]/include/MetaDataManager/MetaDataManager.php on line 2391, referer: https://[URL]/index.php?module=Administration&view=module&action=UpgradeWizard_prepare
Here the line in the file MetaDataManager.php : return $this->getCache()->get($this->getCachedMetadataHashKey($context));
Do you have an idea of the error cause ?
Support March 2nd, 2018 @ 7:16 am
Thank you for answer ! I will uninstall the plugin. I wanted to be sure that I have the latest version.
Support March 1st, 2018 @ 8:21 am
Thank you for your answer. I downloaded that zip file SUGAR_SYNOGENERATEDOC_7.6.0-to-7.9_20170728.zip from my purchase panel but I still have the problem. In the module loader, the version is still 20170718.
Can you give me the last number version I should have ?
Best regards,View Comment
Support February 28th, 2018 @ 3:56 pm
Dear Synolia Team,
I'm trying to migrate my Sugar 18.104.22.168 to 7.9.3 and I have the same error. Here the version of my plugin : 20170718.
Is there a way to fix it ?
Support January 23rd, 2018 @ 8:40 am
Thank you Jon,
I just sent you an email.
Best regardsView Comment
Support January 22nd, 2018 @ 3:43 pm
Thanks for the answer,
I just tried to edit a subscriber in Mailchimp and the list is correctly sync in sugar.
I also checked the Sugarchimp's edition and we have the professional edition.
Thanks for helpView Comment
Support December 8th, 2017 @ 8:17 am
Thanks for answering, just to be sure we're well understanding each other.
We need a subpanel on the mobile application and also on the web platform.
The sales team use their mobile and their laptop.
I'm waiting for your feedbackView Comment
Support December 6th, 2017 @ 8:55 am
Thanks for answering
Most of them use the iphone native app, and a few users use the android native app.
I would like have a quote for this functionality
Kind regardsView Comment
Support October 10th, 2017 @ 2:09 pm
Thanks for the info! The outbound requests are already allowed to *.mailchimp.com & *.sugaroutfitters.com, but we are indeed behind a proxy. I was not aware of any extra configuration for SugarChimp, I configured the proxy using SugarCRM administration->System Settings, but I'm still getting this error.
Can you describe me the special configuration that needs to be done? In the meantime I will ask the IT team to grant access to the IP you mentioned, and allow them to perform inbound requests.
Christopher & the ITs4U TeamView Comment
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