• Xero - SugarCRM Setup

  Support August 26th, 2018 @ 11:57 pm
  

  Once Xero SugarCRM Link is installed and the configuration is completed an initial sync is performed, This will link Xero contacts with SugarCRM accounts and contacts only (Identically named records will be linked . No new Xero contacts will be created in SugarCRM and no new accounts or contacts will be crated in Xero. After initial sync is completed you will be able to manually link SugarCRM accounts with Xero Contacts. You will also manually be able to crate new Xero Contacts from SugarCRM Accounts.

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• SugarCRM Ondemand 8.0.0 failed upgrade to 8.1.0

  Support August 23rd, 2018 @ 7:16 am
  

  Hello, we have not heard back from you regarding our issue are you able to respond ASAP?

  Thanks
  Damon

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• Compatibility with SugarCRM v7.11

  Support March 21st, 2018 @ 5:38 am
  

  Thanks for the help everyone, this case can be closed.

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• Compatibility with SugarCRM v7.11

  Support March 21st, 2018 @ 4:34 am
  

  Hi Jason,

  Our client purchased it directly, so we do not have access to it in our account. I was hoping it might be possible to get the download as the client is not at their office and cannot provide it to me from their account.

  If that is the only way to get the download link though, that is fine, I will let our client know and we can arrange that tomorrow.

  Cheers
  Jared

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• Compatibility with SugarCRM v7.11

  Support March 21st, 2018 @ 3:49 am
  

  Hi Support,

  Thanks for the update, this is good news, do you have a download link you can provide me so that I can go and install this update on our client's Instance now?

  Cheers
  Jared

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• Change recipient of "Heads up! SugarChimp Sync Failed" email notifications

  Support September 13th, 2017 @ 3:17 am
  

  Hi Jon,

  I spoke with our client today, and sent through the browser console command.
  It appears to have executed successfully, so now I am just monitoring to ensure that the change is made.

  Cheers
  Jared

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• Deployed Dashboards are missing filters for existing users only

  Support July 12th, 2017 @ 11:32 pm
  

  Hi Shad,

  Thank you very much for your continued support on this.
  I also tested yesterday, and found everything to be working for me as well.
  I have spoken with Bernadette this morning and tested a little further, and we identified that the dashboards she had created prior to you applying your last fix were still deploying without filters.

  We tried recreating the dashboard from scratch though, and the new version deployed without issue!

  Bernadette will be going through and creating a number of new dashboards today, but I expect that this will work as expected now.
  I will follow up again this afternoon.

  Cheers
  Jared

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• Deployed Dashboards are missing filters for existing users only

  Support July 6th, 2017 @ 10:24 pm
  

  Hi Shad that sounds really promising, thanks for your effort to look into this issue.

  If you can send me the update to test, that would be preferable.

  jared@evolutionmarketing.com.au

  Cheers
  Jared

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• Error installing

  Support June 9th, 2017 @ 7:50 am
  

  Hi, is this product supported in the On-Demand environment?

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• FAQ

  Documentation November 18th, 2016 @ 1:46 am
  

  I'd also add that creating invoices from SugarCRM into Xero is a critical part of our vision for the link.

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• FAQ

  Documentation November 18th, 2016 @ 12:16 am
  

  In version 1 the invoices only sync from Xero to SugarCRM. We have the functionality available for it to go both ways but have some further testing on that we want to complete before releasing it.

  If you have any specific requirements about invoice creation from SugarCRM we'd be very interested to hear them.

  Thanks.

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• SugarChimp

  • 8.1.0

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