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#224 - Videos on home page have NO audio!

Closed General Question created by mrlaw10 9 years ago

Your home page has nice video of the usage of the theme but the audio portion does not work and we purchased the theme to try!

  1. marcomm member avatar

    Sugar-project Provider Affiliate

    9 years ago

    I'm sorry home page is not a user guide. We are preparing a guide in pdf format. It will be available in the next version (2 weeks max) In the meantime, ask me any questions about the functionality of the theme. We will send you detailed explanation

    Best Mrco

    • mrlaw10 member avatar

      mrlaw10

      9 years ago

      I get what your saying...but that then begs the question as to why have any videos there in the first place. How am I supposed to watch them?

      Thanks, Wayne

    • chad member avatar

      Chad Hutchins

      9 years ago

      I would think a video walk-through with no sound is better than screenshots only. I guess you could turn on some background music while you're watching ;)

    • mrlaw10 member avatar

      mrlaw10

      9 years ago

      We are trying to make a professional evaluation and while appreciate your offerings, they really don't help them or us.

    • chad member avatar

      Chad Hutchins

      9 years ago

      I apologize for being snarky. I was only kidding... EasyTheme is a great theme and top seller on SugarOutfitters. Marco and his team are great at supporting their customers. I highly recommend. Best of luck!

    • mrlaw10 member avatar

      mrlaw10

      9 years ago

      My apologies too Chad...mean no harm, just at a very pivotal point for our business and need information. Your recommendation does help me stay the course!

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