KINAMU SAP ERP Connector

Advantages at a Glance

The KINAMU SAP Connector enables bidirectional synchronization between SugarCRM products and SAP ERP. Sugar users benefit from a unified and up-to-date view of account and contact data as well as sales history. KINAMU SAP Connector can quickly, easily, and economically bridges the gap between SugarCRM and SAP ERP for a more effective CRM implementation.

• Faster implementation using pre-built integration
• Improves CRM adoption
• Better alignment between front-office and back-office teams
• Improved customer data visibility for better customer and business outcomes

Bidirectional synchronization of:

• Company data (Business Partners, customers, vendors, etc.)
• Contacts
• Open Items
• Sales data - SAP SIS data

SAP data directly in Sugar

• Enrichment of CRM data
• Evaluation of SAP data in Sugar
• Automated workflows based on SAP data in CRM

Standard SAP to Sugar Connector

• Built-in synchronization log for error analysis
• Custom field mappings possible
• Compatible with custom Sugar modules built using Module Builder
• Easily expandable with additional SAP modules
• Uses SAP IDOC/SOAP Interface

Use Cases

• You are already using SAP ERP and you want to introduce Sugar Sell or Sugar Enterprise to your Sales team. Ensure that your sales employees have access to existing relevant customer data in SAP ERP with minimal effort.

• Your Sugar users should be able to access their customers’ sales history to better respond to customer’s needs and quickly identify new opportunities.

SugarCRM Requirements

• Supports Sugar Enterprise (On-Premise) deployments
• Sugar Sell & Sugar Serve (SugarCloud) support is in progress

SAP Requirements

• SAP S/4 HANA version 202X
• SAP ECC version 6.0 or later
• On-Premise
• SAP Indirect Access License is NOT required