by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#4450 - Unable to use a combination of OR and AND in my sync filter

Closed Bug? created by corvus_janitorial_systems Verified Purchase 2 years ago

Hello,

It seems I am unable to use a combination of OR and AND in my Sync filters for Leads. When I try to change the setting, it automatically resets all options to that selection. Please see screenshot.

Thank you,

Tanja

Screen Shot 2020-11-04 at 1.04.19 PM.png

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hi Tanja,

    Thanks for reaching out. You are correct that you aren't able to use a combination of AND/OR in these filters. This is because we aren't able to group the conditionals within these filters. If you have a more complex way to determine who should sync to Mailchimp that filters aren't able to accommodate, we recommend using the SQL query option. More information about this feature can be found here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360021364091-Custom-SQL-Guide

    Please let me know if you have any further questions.

    Best, Heidi

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "Nice product and nice team behind it. They helped us with everything we needed in order to get our system working as we wanted to."

    Read More Reviews