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#4154 - Problem for installing SugarChimp after upgrade Sugar 9
Hello,
After upgrading Sugar to the version 9, I can't install SugarChimp (v.9.1.1).
It stop at 80% and I have no errror in sugarcrm.log.
Can you help me ?
Thanks in advance.
Anaïs
-
"We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."
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2 years ago
Hi Anaïs,
Happy to help. One common installation error involves Elasticsearch indexing failure, where the installation sticks at 80%. To resolve this, you can reindex your full-text search by following the steps below:
Wait 20-30 minutes to allow time for the scheduler to complete and attempt your installation again.
Let me know if you still have any trouble!
Best,
Heidi
2 years ago
Hi Heidi,
It works !
Thanks for your help.
Best,
Anaïs
2 years ago
Awesome! Let me know if you run into further trouble.
Heidi