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#3828 - Old Mailchimp activities do not sync

Closed Bug? created by ITS4U Verified Purchase 8 months ago

Hi team,

I have some past activities which are not synced with Sugar, we saw that together a few weeks ago and I tried to execute these commands line like you told me but it's not working
SUGAR.App.api.call('get',SUGAR.App.api.buildURL('SugarChimp/setting/initial_activity_table_fetched/0'),{},{});
SUGAR.App.api.call('get',SUGAR.App.api.buildURL('SugarChimp/setting/days_to_sync_activities/XX'),{},{});

Could you please help ?

Thank you
Kind regards
Olivia

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 months ago

    Hello Olivia,

    Those commands should do the trick to bring in activities from older Campaigns in MailChimp, unless they are ongoing Automated campaigns. Could that be the case? If not, then we need to look at it together. Can you schedule a call for us to do that here:

    Schedule a Meeting

    I look forward to talking with you soon.

    Thanks,
    Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    8 months ago

    Hello Olivia,

    Do we need to look at getting on a call together? Any updates on this issue from your end?

    Thanks,
    Jon

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