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#2028 - Syncing Target List SugarCRM->MailChimp (cont'd)

Closed General Question created by Comevo 3 years ago

REFERENCING: https://www.sugaroutfitters.com/support/SugarChimp/1863
If I add all contacts to my target list that is set to sync with mailchimp, will it automatically recognize duplicates that are already in our mailchimp database? Or will it push all contacts over, regardless if they already exist? I just don't want to have to deal with a mess of duplicates or select contacts one-by-one...

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    I will move my response from the old case here so we can continue this conversation on this thread:

    Hey,

    Thanks for asking! It will not duplicate Contacts inside of MailChimp. The only issue you might run into if having more than one Contact with the same email address from Sugar being added to the List. Then, when synced to MailChimp, only 1 of the Contacts 'info' will be shown for that email address. Does that make sense?


    Thanks, I look forward to your reply!

  2. Comevo member avatar

    Comevo

    3 years ago

    For example if we have John Appleseed appleseed@ap.ple and Jane Appleseed appleseed@ap.ple, it will only sync one of the contacts since it is set to do it by unique email address? So either John or Jane will show, not both?

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    First off, I enjoyed that example. And yes, that is exactly right. In MailChimp you cannot have separate subscribers with the same email address. With duplicate email addresses such as that, it will be a toss up as to which information is populated in MailChimp. However, that same issue is present before you use the 'Sync All' features, nothing new in that case.

  4. Comevo member avatar

    Comevo

    3 years ago

    Haha. I don't think John or Jane would like receiving duplicate campaign emails anyway, so that's good. Thanks again for a prompt response, this can be marked as closed.

  5. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Haha, agreed. That's great, let us know if you have any more questions as you use SugarChimp! I will close this case out.

    Thanks.

  6. llucas member avatar

    llucas

    3 years ago

    How can I update dynamicly a target list? Must I do it manualy again and again?

    Thanks.

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