by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

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#1648 - Error uploading files

Closed Bug? created by Kathy Swaffer 7 years ago

Hi, Could you please provide support relating to uploading the zip file into Sugar? thanks Kathy

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    Hey Kathy,

    I'm glad to help you get setup with SugarChimp. This link provides a step by step walk-through: Installation Walk-Through

    If you would let me know where the installation is getting hung up I can give you more details for that step. The file you download at: orders should be a .zip file. It needs to stay as a .zip file in order for Sugar to upload it. Some browsers automatically unzip the file, so I would try and download the file via a different browser. Let me know how it goes, I'm glad to answer any more questions.

    • lukekeiran member avatar

      Kathy Swaffer

      7 years ago

      Thank you. Using an alternative browser solved the issue. Kathy

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    That's great. Don't hesitate to let us know if you have any more issues!

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