by Fanatical Labs

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#1339 - Group Sync from Sugar Field

Closed General Question created by helpdesk 3 years ago

How do i sync sugar fields to different groups in mailchimp? I thought that the capability was released with the most recent version of mailchimp but have not been able to figure out how to make it work.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello, we had a couple things we wanted to address that came up with our beta testers in the new version. Sorry for the confusion!

    A new version with group sync support is coming any day now. It will be versioned SugarChimp 7.5. This is top priority for me right now.

    I'll post here when it's ready to go. Thanks!

  2. helpdesk member avatar

    helpdesk

    3 years ago

    Do you have a tentative date for the new release?

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      3 years ago

      Very soon... hopefully tomorrow or early next week.

      Testing on the new development is going very well. Thanks!

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Hello, I wanted to let you know that we just pushed out the latest edition that includes group syncing! You can find the latest package in your orders: https://www.sugaroutfitters.com/orders

    We'll be sending out an email announcing the release later today. Simply download the latest and install it over the current version. You do not need to uninstall the old edition. All of your lists and field mappings will stay the same.

    Thanks!

  4. helpdesk member avatar

    helpdesk

    3 years ago

    Great! Is there any documentation about how to use the group syncing?

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      3 years ago

      The group syncing is integrated into the Field Mapping tool, so you map a group just like you do any other field. The documentation for field mapping has been updated with the Group syncing details: https://www.sugaroutfitters.com/docs/SugarChimp/sync-sugar-fields-to-mailchimp

      Let me know if you have any followup questions or comments. As this is a new feature, any feedback is greatly appreciated!

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  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

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