Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.
#1091 - Syncing multiple target lists - Unsubscribes and Hard Bounces
I have a question about how to deal with syncing multiple target lists. We have multiple target lists in SugarCRM for different marketing and communications purposes; these target lists to a certain degree contain the same Leads and Contacts records and are updated frequently with new records.
As I understand it correctly, when there is an Unsubscribe or a Hard Bounce from a Mailchimp campaign derived from one of the synced target lists, the record in SugarCRM is removed from ALL the synced target lists and the email address record is marked opted out (in the case of an Unsubscribe) or invalid (in the case of a Hard Bounce).
We would like to not have “Global Opt Outs” enabled but rather have the ability to only remove the record from the target list that the campaign was derived from and keep the email address active for the other target lists. Could you please advise if this is feasible and provide detailed steps on how to configure this.
If you need any other detailed information, please let me know.
Other add-ons of interest
Sugar/SuiteCRM & Mautic Integrator
Are you facing difficulties trying to coordinate efforts between marketing and sales? The Sugar/SuiteCRM & Mautic Integrator by eVolpe is the best solution that will help you solve this issue. TRY IT NOW FOR FREE!
KINAMU GDPR Module
The new GDPR, which enters into force on May 25, 2018, gives data subjects extensive possibilities to exercise control over their personal data. This results in a variety of obligations for data controllers. In order to be able to pursue this in a compliant and controlled manner KINAMU has developed...