Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#3237 - Zendesk app renders Zendesk unusable - required removal by Zendesk support
Today we had a problem where Zendesk ticket views became unusable, and the Zendesk team traced that back to the Sugar App and disabled it. I'm happy to share the link to the Zendesk support ticket, and to work with you to try and get to the bottom of the problem before I reenable the app.
Thanks in advance,
Other add-ons of interest
Process Manager 4.5
Your Sugar Workflow Solution! Powerful Process Automation software for all editions of SugarCRM and SuiteCRM (Visit https://store.suitecrm.com/) that will allow you and your employees to spend more time doing what they do best: 'Selling To and Servicing Your Customers' and less time trying to manag...
Know if your emails are being read and clicked on. No longer wonder if an email sent from Sugar was read by the recipient thanks to the handy read/unread icon in the Emails subpanel.