Enable your support and sales teams by giving them the visibility they need. With this Zendesk and SugarCRM integration your teams will be able to stay up-to-date on all relevant records whether you are in Zendesk or in Sugar.
#3237 - Zendesk app renders Zendesk unusable - required removal by Zendesk support
Today we had a problem where Zendesk ticket views became unusable, and the Zendesk team traced that back to the Sugar App and disabled it. I'm happy to share the link to the Zendesk support ticket, and to work with you to try and get to the bottom of the problem before I reenable the app.
Thanks in advance,
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Freshdesk Integration with SugarCRM
Streamline all your customer conversations in CRM. This Integration helps you to manage your customer support case into CRM. It will create cases, account, contact, replies in CRM and will relate each other.