Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.
#3127 - Disparity between Target Lists and Lists
We are supporting SugarCRM for a client who also has SugarChimp installed. We have occasionally received synchronisation error emails but on the whole things work fine. There is a clear issue now where the counts for a list differ between SugarCRM and MailChimp despite routine synchronisation. The difference is around 900 leads. On investigating this further, if I revisit step #4 of the setup, only 21 of the 25 target lists show up. They do change the names of these lists FYI, so unsure whether this impacts the situation. There are therefore 2 errors:
- The lists shown in SugarCRM setup differ from the target lists in SugarCRM
- The counts in a list are wrong.
Given the time difference with Australia, I would appreciate a prompt reply so we can get this resolved for the client.
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