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#2966 - Sync not working - errors in log
SugarCRM Enterprise, Version 7.8.0.0 (Build 1700)
Trying to sync to Mailchimp a target list of 4000+ contacts. Only 202 sync over to Mailchimp.
Wed Mar 22 12:20:02 2017 [17480][1][FATAL] SugarChimp:fatal:1490185202: MailChimpToSugarCRM->run() - Array ( [list_id] => fbdae03cc9 [default_module] => Prospects [create_list] => )
Wed Mar 22 12:20:02 2017 [17480][1][FATAL] SugarChimp:fatal:1490185202: SugarChimp_Helper::import_subscribers_from_mailchimp for fbdae03cc9 Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers table_name: sugarchimp_mc Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers group_fields: Array ( [Contacts] => Array ( [target_group_c] => Array ( [mapping] => Array ( [sugarcrm_name] => target_group_c [mailchimp_name] => e3a0d976bc )
[type] => Group
[param1] => Array
(
[2f0d962428] => Applicon
[581578143f] => Búnaður fyrir skóla og menntastofnanir
[2d69b9299a] => Gæðastjórnunarlausnir
[6206fb4169] => Helstu tengiliðir Nýherja
[501775a92c] => Hljóð og myndbúnaður
[cc5281cf81] => Hugbúnaður fyrirtækja
[c8b73fecc5] => Hýsing og rekstur tölvukerfa
[4b3170f7e8] => Netverslun
[3d12606ec1] => Netþjónar gagnageymslur og netkerfi
[2962eef105] => Prentlausnir
[7e6c071641] => Skýjalausnir
[1f7605ad72] => Símakerfi og samskiptalausnir
[cdfc82726b] => Verslunarlausnir og afgreiðslukerfi
[b1526e6f81] => Öryggislausnir
[e86524b5b2] => Tölvur snjalltæki og GSM símar
)
)
)
[Prospects] => Array
(
[target_group_c] => Array
(
[mapping] => Array
(
[sugarcrm_name] => target_group_c
[mailchimp_name] => e3a0d976bc
)
[type] => Group
[param1] => Array
(
[2f0d962428] => Applicon
[581578143f] => Búnaður fyrir skóla og menntastofnanir
[2d69b9299a] => Gæðastjórnunarlausnir
[6206fb4169] => Helstu tengiliðir Nýherja
[501775a92c] => Hljóð og myndbúnaður
[cc5281cf81] => Hugbúnaður fyrirtækja
[c8b73fecc5] => Hýsing og rekstur tölvukerfa
[4b3170f7e8] => Netverslun
[3d12606ec1] => Netþjónar gagnageymslur og netkerfi
[2962eef105] => Prentlausnir
[7e6c071641] => Skýjalausnir
[1f7605ad72] => Símakerfi og samskiptalausnir
[cdfc82726b] => Verslunarlausnir og afgreiðslukerfi
[b1526e6f81] => Öryggislausnir
[e86524b5b2] => Tölvur snjalltæki og GSM símar
)
)
)
)
Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers group_var_map: Array ( )
Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers: There was no batch data to import to Sugar from MailChimp for list fbdae03cc9
-
"Have this version working in SuiteCRM version 7.1.2" - erik2
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5 years ago
Hello,
Sorry for the trouble. There seems to be some weird logging so I believe it would be best if we could get on a screenshare to look at the issue together. Could you schedule a time for us to do that here: https://calendly.com/fanaticallabs/sugarchimp-support
I look forward to hearing back from you.
Thanks, Jon
5 years ago
Done
5 years ago
Perfect,
I look forward to talking with you on the call.
Thanks! Jon
5 years ago
We were able to find that the Contacts have been marked as opted out through testing and thus were not being sent to MailChimp. I appreciate you looking at this with me. If you find anything else throughout the trial that you have questions about, don't hesitate to reach back out.
Thanks! Jon