by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

#2876 - Contacts 'Pending to MailChimp' and not transferring

Closed General Question created by info63 Verified Purchase 2 years ago

Scheduler last ran on 25/01/2017 - that could have been when it last worked.

John helped me with a similar problem back in January

Thanks
Helen
helenl@acrovision.co.uk

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello Helen,

    Sorry for the trouble. The best thing to do will be to get on a call so I can troubleshoot with you in person. Can you schedule a time for us to meet here: https://calendly.com/fanaticallabs/sugarchimp-support

    I look forward to working with you to get this resolved!

    Thanks,
    Jon

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello,

    We were able to get on a call and find that the SugarChimp Scheduler had been set to inactive. Once activated, it ran as expected. We've got some reports made that will help to see exactly who SHOULD be making it to MailChimp according to Sugar's email address fields. Let us know if you have any more questions.

    Thanks,
    Jon

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.